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A1 Garage Door Service
- Home Services
- San Antonio, TX
About this business
Location details
114 N Ellison Dr Suite 406, San Antonio, TX, 78251, United States
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A1Garage Doors DOES NOT honor their word. I am waiting on a refund. They tell you to wait **** days. Then they tell you the check is in the mail. Then they tell you....ANOTHER LIE. TAKE YOUR BUSINESS ELSEWHERE. THEY ARE THIEVES.
Business response:
Dear *******, We appreciate your feedback and are truly sorry for any inconvenience you've experienced with our services. Our goal is always to provide the best customer experience possible, and it's clear that we fell short in your case. We take your concerns seriously, and we are committed to resolving this issue promptly. First and foremost, I want to assure you that we worked diligently to process your refund. We apologize for the delays you've encountered, and I understand your frustration. Your refund check was mailed ... read more
Had a key pad put on in June and quit working, called them, they came out promptly. Then tried to charge me again. I thought they would stand by their work.
Had a key pad put on in June and quit working, called them, they came out promptly. Then tried to charge me again. I thought they would stand by their work.
Business response:
Dear ******, We appreciate you taking the time to share your feedback, although we are unable to locate your information in our system based on the details provided. We are sincerely sorry to hear about the inconvenience you experienced with your keypad installation in June. We take customer concerns seriously and strive to provide excellent service. We regret any confusion regarding the additional charges you mentioned. We want to assure you that our goal is always to stand by our work and ensure our customers' satisfaction... read more
Had a key pad put on in June and quit working, called them, they came out promptly. Then tried to charge me again. I thought they would stand by their work.
Business response:
Dear ******, We appreciate you taking the time to share your feedback, although we are unable to locate your information in our system based on the details provided. We are sincerely sorry to hear about the inconvenience you experienced with your keypad installation in June. We take customer concerns seriously and strive to provide excellent service. We regret any confusion regarding the additional charges you mentioned. We want to assure you that our goal is always to stand by our work and ensure our customers' satisfaction... read more
Had a key pad put on in June and quit working, called them, they came out promptly. Then tried to charge me again. I thought they would stand by their work.
Business response:
Dear ******, We appreciate you taking the time to share your feedback, although we are unable to locate your information in our system based on the details provided. We are sincerely sorry to hear about the inconvenience you experienced with your keypad installation in June. We take customer concerns seriously and strive to provide excellent service. We regret any confusion regarding the additional charges you mentioned. We want to assure you that our goal is always to stand by our work and ensure our customers' satisfaction... read more
Our tenant, who happens to be in her 80s, contacted A1 Garage Door Service because of difficulty with the garage door opener. Both the wall and car/hand held remote were not working consistently. The technician came to the house and indicated that aa new garage door opener was needed. She agreed to this purchase and the garage door opener was installed without our permission or approval. When she notified us and provided us with the bill, we were astonished at the exorbitant amount that A1 Garage Door Service charge for the ... read more
Business response:
Dear *****, We would like to extend our sincere apologies for the situation you've described regarding the recent service provided by A1 Garage Door Service. We deeply regret any inconvenience and misunderstanding that *** have occurred. First and foremost, we want to clarify that our priority is to provide exceptional service to all our customers, regardless of age or circumstances. It is our policy to communicate clearly and transparently with property owners before proceeding with any service or installation.In this parti... read more
Our tenant, who happens to be in her 80s, contacted A1 Garage Door Service because of difficulty with the garage door opener. Both the wall and car/hand held remote were not working consistently. The technician came to the house and indicated that aa new garage door opener was needed. She agreed to this purchase and the garage door opener was installed without our permission or approval. When she notified us and provided us with the bill, we were astonished at the exorbitant amount that A1 Garage Door Service charge for the ... read more
Business response:
Dear *****, We would like to extend our sincere apologies for the situation you've described regarding the recent service provided by A1 Garage Door Service. We deeply regret any inconvenience and misunderstanding that *** have occurred. First and foremost, we want to clarify that our priority is to provide exceptional service to all our customers, regardless of age or circumstances. It is our policy to communicate clearly and transparently with property owners before proceeding with any service or installation.In this parti... read more
Our tenant, who happens to be in her 80s, contacted A1 Garage Door Service because of difficulty with the garage door opener. Both the wall and car/hand held remote were not working consistently. The technician came to the house and indicated that aa new garage door opener was needed. She agreed to this purchase and the garage door opener was installed without our permission or approval. When she notified us and provided us with the bill, we were astonished at the exorbitant amount that A1 Garage Door Service charge for the ... read more
Business response:
Dear *****, We would like to extend our sincere apologies for the situation you've described regarding the recent service provided by A1 Garage Door Service. We deeply regret any inconvenience and misunderstanding that *** have occurred. First and foremost, we want to clarify that our priority is to provide exceptional service to all our customers, regardless of age or circumstances. It is our policy to communicate clearly and transparently with property owners before proceeding with any service or installation.In this parti... read more
Our tenant, who happens to be in her 80s, contacted A1 Garage Door Service because of difficulty with the garage door opener. Both the wall and car/hand held remote were not working consistently. The technician came to the house and indicated that aa new garage door opener was needed. She agreed to this purchase and the garage door opener was installed without our permission or approval. When she notified us and provided us with the bill, we were astonished at the exorbitant amount that A1 Garage Door Service charge for the ... read more
Frequently asked questions about A1 Garage Door Service
How is A1 Garage Door Service rated?
A1 Garage Door Service has a 4.8 star rating with 2,330 reviews.
When is A1 Garage Door Service open?
A1 Garage Door Service is open now. It is open 24/7.
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