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A1 Garage Door Service
- Home Services
- San Antonio, TX
About this business
Location details
114 N Ellison Dr Suite 406, San Antonio, TX, 78251, United States
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I am appalled at their bait and switch business tactics and treatment of customers. I had a roller break and come out of the track and called A1 to get it fixed. They came out the next day and quoted me $140 to fix the roller and do an assessment of my garage door and opener. About 30 min later they said that they had fixed the roller and said that the garage door would need a new spring, all new rollers (plus the one they fixed) and new cables which they quoted me $2,000 for. Thats a lot of money for me and so, as a practic... read more
I am appalled at their bait and switch business tactics and treatment of customers. I had a roller break and come out of the track and called A1 to get it fixed. They came out the next day and quoted me $140 to fix the roller and do an assessment of my garage door and opener. About 30 min later they said that they had fixed the roller and said that the garage door would need a new spring, all new rollers (plus the one they fixed) and new cables which they quoted me $2,000 for. Thats a lot of money for me and so, as a practic... read more
A1 Garage Door Service - I waited for 2 days to post this so I have calmed down a little. My husband had a coupon from A1 Garage for a $59 tuneup. He made an appointment with them. To drive the 5 miles from their office they charged $40. After he had everything torn apart he told my husband it would be about $1200 to fix everything. My husband quickly called ******* Doors (who we usually have work on it) to see how much they would charge. They werent able to get back to us in time. So we paid $1290.94 to have cables, springs... read more
A1 Garage Door Service - I waited for 2 days to post this so I have calmed down a little. My husband had a coupon from A1 Garage for a $59 tuneup. He made an appointment with them. To drive the 5 miles from their office they charged $40. After he had everything torn apart he told my husband it would be about $1200 to fix everything. My husband quickly called ******* Doors (who we usually have work on it) to see how much they would charge. They werent able to get back to us in time. So we paid $1290.94 to have cables, springs... read more
A1 Garage Door Service - I waited for 2 days to post this so I have calmed down a little. My husband had a coupon from A1 Garage for a $59 tuneup. He made an appointment with them. To drive the 5 miles from their office they charged $40. After he had everything torn apart he told my husband it would be about $1200 to fix everything. My husband quickly called ******* Doors (who we usually have work on it) to see how much they would charge. They werent able to get back to us in time. So we paid $1290.94 to have cables, springs... read more
A1 Garage Door Service - I waited for 2 days to post this so I have calmed down a little. My husband had a coupon from A1 Garage for a $59 tuneup. He made an appointment with them. To drive the 5 miles from their office they charged $40. After he had everything torn apart he told my husband it would be about $1200 to fix everything. My husband quickly called ******* Doors (who we usually have work on it) to see how much they would charge. They werent able to get back to us in time. So we paid $1290.94 to have cables, springs... read more
A1Garage Doors DOES NOT honor their word. I am waiting on a refund. They tell you to wait **** days. Then they tell you the check is in the mail. Then they tell you....ANOTHER LIE. TAKE YOUR BUSINESS ELSEWHERE. THEY ARE THIEVES.
A1Garage Doors DOES NOT honor their word. I am waiting on a refund. They tell you to wait **** days. Then they tell you the check is in the mail. Then they tell you....ANOTHER LIE. TAKE YOUR BUSINESS ELSEWHERE. THEY ARE THIEVES.
Business response:
Dear *******, We appreciate your feedback and are truly sorry for any inconvenience you've experienced with our services. Our goal is always to provide the best customer experience possible, and it's clear that we fell short in your case. We take your concerns seriously, and we are committed to resolving this issue promptly. First and foremost, I want to assure you that we worked diligently to process your refund. We apologize for the delays you've encountered, and I understand your frustration. Your refund check was mailed ... read more
A1Garage Doors DOES NOT honor their word. I am waiting on a refund. They tell you to wait **** days. Then they tell you the check is in the mail. Then they tell you....ANOTHER LIE. TAKE YOUR BUSINESS ELSEWHERE. THEY ARE THIEVES.
Business response:
Dear *******, We appreciate your feedback and are truly sorry for any inconvenience you've experienced with our services. Our goal is always to provide the best customer experience possible, and it's clear that we fell short in your case. We take your concerns seriously, and we are committed to resolving this issue promptly. First and foremost, I want to assure you that we worked diligently to process your refund. We apologize for the delays you've encountered, and I understand your frustration. Your refund check was mailed ... read more
Frequently asked questions about A1 Garage Door Service
How is A1 Garage Door Service rated?
A1 Garage Door Service has a 4.8 star rating with 2,330 reviews.
When is A1 Garage Door Service open?
A1 Garage Door Service is open now. It is open 24/7.
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