This profile has been claimed by the business owner or representative.
13 Stripes
- Plano, TX
About this business
We're the top rated Hyundai dealership in the Phoenix area. Our customer service is unrivaled in the area. We're located at the north end of the Scottsdale Airpark runway at Frank Lloyd Wright Blvd & Northsight Blvd. We sell and service every Hyundai model including Kona, Santa Fe, Tucson, Sonata, Elantra, and Veloster. Stop in today for the best dealership experience around.
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Brad is the consument sales professional. From the beginning of the experience through the completion he was there to help. Experienced a problem shortly after the purchase and he was there to help and ensure the service department resolved the problem. Thanks a million Brad!
Business response:
Thank you, John! Our team works hard to provide an honest & knowledgable experience, and we're proud of Brad for delivering. We hope everything is going well & if we can help with anything else, don't hesitate to reach out! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
I purchased my 2012 Hyundai Santa Fe from a good friend who purchased it new from Earnhardt Hyundai North Scottsdale in fall of 2011. I continued taking it to Earnhardt's because they take care of it the way it should be cared for. They are great to work with, are very responsive to any concerns I have regarding my car. Mike Southern was my initial contact but I have worked with other service representatives over past several years and all have been keenly aware of service and work that has been done and what most probable f... read more
Business response:
Thank you for choosing Earnhardt Hyundai NS! Customer satisfaction is our top priority and we're happy to hear our team worked together to ensure a 5-star visit! Take care. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Chris Reed found me the exact trim line and color that I wanted at another dealership and arranged a dealer trade. His communication was excellent.
Business response:
Thank you for sharing your experience, Cindy! We're so happy to hear Chris went above and beyond to ensure you found your dream vehicle! We hope you're loving it! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Jonathan Gorton was very helpful and he had questions to all of our answers. Very painless process
Business response:
We love to hear your shopping experience with Jonathan went seamlessly! Thank you for choosing us & welcome to the family! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
My past car buying narrative has been one of high anxiety, frustration, anger and tears. Fast forward to Chris Climenson at Earnhardt Hyundai North Scottsdale. I started my inquiry online and Chris was the "first responder". Awesome on top of awesome. I knew the car I wanted, Hyundai Tucson Hybrid and Chris moved forward on my behalf like lightening. From the beginning I was met with respect, professionalism and a lot kindness, understanding and patience. He earned my confidence quickly with each step because he always kept ... read more
Business response:
Thank you, Antonette, we're thrilled to read your review. Customer satisfaction is our top priority and we're proud of Chris and our team for going above and beyond to ensure you loved your experience. Congratulations and welcome to the family! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
My Genesis was picked up by Michael Smith the concierge that morning and left me a brand new Genesis G80 for a loaner. I am so pleased with my first service appointment and how smoothly everything went.
Business response:
Thank you for your stars, David. We strive to deliver quality service and it's wonderful to hear Michael ensured you were taken care of. We look forward to providing you with excellent service again soon. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
I wanted to report the experience I had today at Earnhardt Hyundai at North Scottsdale because I am very upset and I value the Hyundai brand. I called the service department of Earnhardt Hyundai to schedule an appointment for my first maintenance at 7500 miles. The lady who answered my call asked a few questions about if I bought the car from them or if this is my first service appointment with them. After I answered these questions the lady asked my name and as soon as I tell my name Yusuf, she said “I am so sorry we do not... read more
Business response:
Yusuf, We're very disappointed to read about your impression of our service department following your attempt to schedule service for your Santa Fe Hybrid. Our service coordinator Nazanin who I presume must be who you spoke with, would seem to be the least likely person to schedule someone differently based on their name. Your Santa Fe does have an open safety recall for the front seat belt pre-tensioner protection caps and our current scheduling capacity would put that particular service out multiple weeks. This recall requ... read more
Easy process. Jonathan was able to find me what I was looking for and the transaction was easy.
Business response:
Thank you, Matt! We're so happy to hear Jonathan ensured you found what you were looking for! Thank you for choosing Earnhardt Hyundai NS! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
I was in last month for oil change & warranty work. Very nice waiting room, sometimes I stop by and just hang out. (That’s not true). No complaints about service - however, I am here to say your webpage that calculates tire prices doesn’t work. Or at least it doesn’t work with an iPad & I don’t have a Microsoft tool.
Business response:
Robert, We appreciate you stopping by and we're happy to see that overall you had a quality experience. We appreciate your feedback regarding this issue on the website. We'll be sure to take a look at it and we look forward to seeing you here at your next service visit. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 6,504 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com