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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Cody was terrific. Explained everything and made sure I was comfortable. He is professional, courteous and thorough.
Business response:
Hi Mongoofy, thank you for your kind words about Cody! We're glad to hear that he provided excellent service and made sure you were comfortable throughout the process. We appreciate your feedback and hope to continue delivering great experiences. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Service excellence and welcoming attitude make Earnhardt an exceptional dealership and a pleasure to do business with. We highly recommend them !
Business response:
Hi Jaa! Thank you so much for your kind words and for recommending us. We're thrilled to hear that you had a great experience with our dealership. If there's anything else we can assist you with, please don't hesitate to reach out. Have a wonderful day! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Tony was very helpful. This is my first Hyundai, and Tony took the time to explain everything I needed help with. The sale went very smoothly. Thank-you Tony.😊
Business response:
Hi Cherise, thank you so much for your kind words! We're thrilled to hear that Tony provided you with exceptional service and made your first Hyundai experience go smoothly. We appreciate your feedback and hope you enjoy your new car. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
I've had two Santa Fes over the last 20+ years. I always receive professional care. Carrio and Tyler in the Service Dept are both professional and strive to make your experience positive. I brought my car in for service, and the mechanics were backed up so Carrio arranged a loaner so I could get my errands done. That shows respect for the customer's time. The invoices explain everything that is being done, and the car also undergoes an inspection to let you know the life of your tires, brakes, etc. My 90,000 mi checkup revea... read more
Business response:
Thank you so much for your kind words and for recommending our Service Dept! We're thrilled to hear that Carrio and Tyler provided you with professional care and went above and beyond to make your experience positive. We appreciate your trust in our staff and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
This is the second Hyundai we’ve purchased from this dealership. Everyone was very friendly, and knowledgeable. We would recommend this dealership to anyone.
Business response:
Hi dhodgeman! Thank you so much for choosing our dealership again. We're thrilled to hear that our team provided friendly and knowledgeable service. We appreciate your recommendation and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Kelly is a fantastic service advisor. Very helpful and communicative. All of my experiences here have been great.
Business response:
Thank you so much for sharing your positive experience with Kelly! We're thrilled to hear that you found our service advisor helpful and communicative. We strive to provide great experiences to all our customers and we appreciate your feedback. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Friendly no pressure sales, knowledgeable, and answered our questions. Would recommend this dealership for the comfortable atmosphere and good people.
Business response:
Thank you so much for your kind review. We're thrilled to hear that our team was friendly, knowledgeable, and helpful. We strive to create a comfortable atmosphere for our customers, and we appreciate your recommendation. Let us know if there's anything else we can assist you with. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Excellent Service Advisor. .... highly knowledgeable.... answered all my questions promptly and completely..... I always request Norm when I visit the Service Dept.
Business response:
Thanks for your kind words! We're thrilled to hear that Norm provided excellent service and was able to address all your questions promptly. We appreciate your loyalty and look forward to serving you in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
This dealership had a car I have been looking for with all the amenities so just like any car buyer here I’m sure you can image how I excited I was to finally find “the one” . I contacted them and wanted to proceed forward with purchasing. They said that they work with people out of state all time and they were very friendly. But my issue was with my pre approval and finance… I have a pre approval ready to buy the car check In hand from a military friendly bank, and the finance team here will not sell me the car with out run... read more
Business response:
Carlos, It was never our intention to waste your time. Even when a customer has secured outside financing for a vehicle, we do require a credit check when the transaction is done out of state and requires the vehicle to be shipped. Should you like to discuss this policy further and why we have it in place, please contact me. Regards, Anthony Femiano General Sales Manager anthony.femiano@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,255 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open at 10:00 a.m.
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