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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Service is white glove, best in customer service. Norm kept me informed of the progress and exact time frame for completion, in addition to offering available snacks and beverages.
Business response:
Customer service is so important to us & we love to hear you left with a smile on your face. We hope your car is running like new! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Great and friendly staff very efficient . Syiad very helpful and knowledgeable . Made the buying process easy
Business response:
Thank you for your excellent rating, Dave! We're so pleased to hear Syed ensured you found an excellent vehicle! We hope you're loving it! Welcome to the family! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
My recent visit to the dealership for routine service maintenance was very smooth. All the repairs were completed on time. My service advisor, Ricardo, was very customer friendly and explained the services performed. The waiting room is spacious and comfortable. Overall, it was a great visit.
Business response:
Puru, We're extremely pleased to read about your experience and we appreciate you choosing us here for all of your vehicle needs. Thank you for this 5-star review and we can't wait to see you at your next visit. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Had a routine service on my car and the Service Advisor, Cody Krayer, was very nice, professional, courteous and knowledgeable. Everything went well, minimum wait time and all around excellent service. I have been coming to this dealership for 12 years now and I wouldn't go anywhere else. They are the best in the country. Keep up the exceptional service, thank you.
Business response:
Thank you so much for your loyalty to us here! We're incredibly lucky to have you as part of the family and here's to another 12+ years of working together! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Ricardo Garcia was a pleasure to work with. He explained what service was done and why it was needed.
Business response:
Thank you for your stars, Jerry! We're so proud of Ricardo for ensuring you left a happy customer. We hope your Genesis is running like new! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Good inventory of cars to choose from. Enjoyed working with our sales representative Greco Barbaro. I’m very happy with my purchase of the GV80 Genesis. I have already recommended Earnhardt Genesis to friends and family.Great place to buys new Genesis.
Business response:
Thank you for your stars and for recommending us to your loved ones, Ron! We're so pleased to hear Greco went above and beyond to deliver an excellent shopping experience. Congratulations on your new GV80! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Art answered my internet inquiry promptly, answered all of my questions and was smooth A-Z, highly recommended!
Business response:
It's so great to hear Art delivered a 5-star visit from start to finish, Ramon! Thank you for your stars! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Recardo is absolutely wonderful to work with when servicing my new Genesis gv70.! He is always extremely pleasant and explains the work done and makes the experience seamless.
Business response:
Thank you for sharing your experience, j_roth! We're so proud of Ricardo and our team for taking excellent care of your Genesis GV70! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Art was amazing and I’m definitely buying a vehicle with him for sure. He honest and real
Business response:
Thank you so much for your excellent rating, Jimmy! We're so lucky to have Art on our team & thrilled he delivered an excellent experience. We hope to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open at 10:00 a.m.
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