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13 Stripes
- Plano, TX
About this business
We're the top rated Hyundai dealership in the Phoenix area. Our customer service is unrivaled in the area. We're located at the north end of the Scottsdale Airpark runway at Frank Lloyd Wright Blvd & Northsight Blvd. We sell and service every Hyundai model including Kona, Santa Fe, Tucson, Sonata, Elantra, and Veloster. Stop in today for the best dealership experience around.
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
This dealership had a car I have been looking for with all the amenities so just like any car buyer here I’m sure you can image how I excited I was to finally find “the one” . I contacted them and wanted to proceed forward with purchasing. They said that they work with people out of state all time and they were very friendly. But my issue was with my pre approval and finance… I have a pre approval ready to buy the car check In hand from a military friendly bank, and the finance team here will not sell me the car with out run... read more
Business response:
Carlos, It was never our intention to waste your time. Even when a customer has secured outside financing for a vehicle, we do require a credit check when the transaction is done out of state and requires the vehicle to be shipped. Should you like to discuss this policy further and why we have it in place, please contact me. Regards, Anthony Femiano General Sales Manager anthony.femiano@earnhardt.com
I worked with Jerry Getz who welcomed me immediately and worked very hard to get my issue resolved. He then introduced me to Tyler in the service department who provided me with a loaner car. They were quick, efficient and got me right in and fixed my issue the same day. Ibraham and Santa were also top notch in the sales department.
Business response:
Hi TF, thank you so much for your kind words and for taking the time to share your positive experience with us! We're thrilled to hear that our team provided excellent service and resolved your issue promptly. We appreciate your feedback and hope to serve you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Have only had good experirences. Bought my car there. Had it serviced there. Cody did his job well.
Business response:
Hi Denn, thank you for your positive feedback! We're thrilled to hear that you've had great experiences with us. We'll make sure to pass along your kind words to Cody. If there's anything else we can assist you with, please let us know. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Terrific communication and customer service. Farid went the extra mile to help us find the perfect car.
Business response:
Thanks for your kind words, lflinn72! We're thrilled to hear that Farid provided exceptional communication and customer service. It's our goal to go the extra mile for our customers and help them find the perfect car. We appreciate your feedback and hope to assist you again in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Cody in the service department is excellent. He was friendly, professional, and thoroughly explained the service/pricing for my vehicle. Overall, I had a great experience at Earnhardt Hyundai.
Business response:
Thank you for your kind words! We're thrilled to hear that Cody provided you with excellent service and made sure you understood everything about your vehicle's service/pricing. We appreciate your business and hope to see you again at Earnhardt Hyundai in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Cody in the service department was wonderful He communicated in a courteous and professional manner
Business response:
We're very happy to see Cody provided you with quality service and communication. Thank you for taking the time to share this and we can't wait to serve you again soon. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
The time finally came when our air suspension went out on our 2015 Equus Ultimate. Kelly was (& always is) beyond helpful in scheduling this and keeping us up to date on progress. And to our surprise the car was done much sooner than expected! An all around excellent experience.
Business response:
We're very happy our team provided you with both prompt and quality service and you are satisfied. Thank you for choosing us here for your vehicle needs and please don't hesitate to reach out should you ever need anything else. You're family. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Everyone at this dealership goes above and beyond to deliver an outstanding customer service experience! Both the sales and service departments are exceptional!
Business response:
Thank you for choosing us, twincyr! We're lucky to have a great team & thrilled we delivered the quality service you deserve. Until next time! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Colin was fantastic to deal with, no pressure at all! . My wife and I got a great deal and Colin stayed with us through the whole process. Then he and Tony followed up after the sale and delivery to make sure everything was taken care of. I would highly recommend Colin and Earnhardt Hyundai!
Business response:
Congrats on your new vehicle and welcome to the family. We're happy to see Colin and Tony did a great job making sure you drove home satisfied and we can't wait to see you here at your first service visit. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 6,551 reviews.
When is 13 Stripes open?
13 Stripes is open now. It will close at 8:00 p.m.
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