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13 Stripes
- Plano, TX
About this business
We're the top rated Hyundai dealership in the Phoenix area. Our customer service is unrivaled in the area. We're located at the north end of the Scottsdale Airpark runway at Frank Lloyd Wright Blvd & Northsight Blvd. We sell and service every Hyundai model including Kona, Santa Fe, Tucson, Sonata, Elantra, and Veloster. Stop in today for the best dealership experience around.
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I have a gas leak and I have gone to the dealership multiple times to fix. They tell me its something, they do the work and its not the thing they thought it was. Then my check engine comes back on. I have spent a good penny fixing things that didnt solve the issue.
Business response:
We're discouraged this issue persists and we'd like to help ensure this is resolved once and for all. Please contact me at your earliest convenience and I will be happy to assist you. Regards, Patrick Burchell Service Director patrick.burchell@earnhardt.com
We’ve purchased our fair share of vehicles. We always do our research and know exactly what we are looking for. This was by far one of our best experiences!! Everyone was professional, courteous and made the complete process a pleasure. We drove out of our way to purchase a particular vehicle and I would do it all again!! I highly recommend this dealership if you are looking for an amazing experience!!
Business response:
Hi Tlbat20609, thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our team provided you with a professional and courteous service. It means a lot to us that you would go out of your way to visit our dealership. We appreciate your recommendation. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Yesterday, purchased a 2024 Tucson Hybrid. Fantastic sales experience! Easy to work with salesperson who was extremely knowledgeable. The Finance staff were efficient and very customer service oriented. Highly recommend this Dealership!
Business response:
Congratulations on your new Tucson, rcooper138! We love to hear our team delivered a fantastic visit. Welcome to the family! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Purchased 3rd Hyundai from Earnhardt dealership in last 4 years. They do not use pressure sales tactics, make every effort to provide useful information and support during the purchase process, and make every effort to maintain an overall pleasant experience.
Business response:
Hi Hook880, thank you so much for your kind words! We're thrilled to hear that you had a great experience with our dealership. Providing useful information and support without pressure is what we strive for. We appreciate your continued loyalty and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
I found Farid to be very friendly and easy to work with. He listened to what I wanted and was very helpful. I’ve never bought a Hyundai before, and was a bit sceptical about buying a make I’d never had before, but I found Farid to be well informed and knowledgeable.
Business response:
We love to hear Farid delivered a 5-star shopping experience, Ian! Welcome to the family! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Cody was terrific. Explained everything and made sure I was comfortable. He is professional, courteous and thorough.
Business response:
Hi Mongoofy, thank you for your kind words about Cody! We're glad to hear that he provided excellent service and made sure you were comfortable throughout the process. We appreciate your feedback and hope to continue delivering great experiences. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Service excellence and welcoming attitude make Earnhardt an exceptional dealership and a pleasure to do business with. We highly recommend them !
Business response:
Hi Jaa! Thank you so much for your kind words and for recommending us. We're thrilled to hear that you had a great experience with our dealership. If there's anything else we can assist you with, please don't hesitate to reach out. Have a wonderful day! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Tony was very helpful. This is my first Hyundai, and Tony took the time to explain everything I needed help with. The sale went very smoothly. Thank-you Tony.😊
Business response:
Hi Cherise, thank you so much for your kind words! We're thrilled to hear that Tony provided you with exceptional service and made your first Hyundai experience go smoothly. We appreciate your feedback and hope you enjoy your new car. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
I've had two Santa Fes over the last 20+ years. I always receive professional care. Carrio and Tyler in the Service Dept are both professional and strive to make your experience positive. I brought my car in for service, and the mechanics were backed up so Carrio arranged a loaner so I could get my errands done. That shows respect for the customer's time. The invoices explain everything that is being done, and the car also undergoes an inspection to let you know the life of your tires, brakes, etc. My 90,000 mi checkup revea... read more
Business response:
Thank you so much for your kind words and for recommending our Service Dept! We're thrilled to hear that Carrio and Tyler provided you with professional care and went above and beyond to make your experience positive. We appreciate your trust in our staff and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 6,504 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open at 7:00 a.m.
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