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13 Stripes
- Plano, TX
About this business
We're the top rated Hyundai dealership in the Phoenix area. Our customer service is unrivaled in the area. We're located at the north end of the Scottsdale Airpark runway at Frank Lloyd Wright Blvd & Northsight Blvd. We sell and service every Hyundai model including Kona, Santa Fe, Tucson, Sonata, Elantra, and Veloster. Stop in today for the best dealership experience around.
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Tony was very helpful. This is my first Hyundai, and Tony took the time to explain everything I needed help with. The sale went very smoothly. Thank-you Tony.😊
Business response:
Hi Cherise, thank you so much for your kind words! We're thrilled to hear that Tony provided you with exceptional service and made your first Hyundai experience go smoothly. We appreciate your feedback and hope you enjoy your new car. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
I've had two Santa Fes over the last 20+ years. I always receive professional care. Carrio and Tyler in the Service Dept are both professional and strive to make your experience positive. I brought my car in for service, and the mechanics were backed up so Carrio arranged a loaner so I could get my errands done. That shows respect for the customer's time. The invoices explain everything that is being done, and the car also undergoes an inspection to let you know the life of your tires, brakes, etc. My 90,000 mi checkup revea... read more
Business response:
Thank you so much for your kind words and for recommending our Service Dept! We're thrilled to hear that Carrio and Tyler provided you with professional care and went above and beyond to make your experience positive. We appreciate your trust in our staff and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
This is the second Hyundai we’ve purchased from this dealership. Everyone was very friendly, and knowledgeable. We would recommend this dealership to anyone.
Business response:
Hi dhodgeman! Thank you so much for choosing our dealership again. We're thrilled to hear that our team provided friendly and knowledgeable service. We appreciate your recommendation and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Kelly is a fantastic service advisor. Very helpful and communicative. All of my experiences here have been great.
Business response:
Thank you so much for sharing your positive experience with Kelly! We're thrilled to hear that you found our service advisor helpful and communicative. We strive to provide great experiences to all our customers and we appreciate your feedback. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Friendly no pressure sales, knowledgeable, and answered our questions. Would recommend this dealership for the comfortable atmosphere and good people.
Business response:
Thank you so much for your kind review. We're thrilled to hear that our team was friendly, knowledgeable, and helpful. We strive to create a comfortable atmosphere for our customers, and we appreciate your recommendation. Let us know if there's anything else we can assist you with. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Excellent Service Advisor. .... highly knowledgeable.... answered all my questions promptly and completely..... I always request Norm when I visit the Service Dept.
Business response:
Thanks for your kind words! We're thrilled to hear that Norm provided excellent service and was able to address all your questions promptly. We appreciate your loyalty and look forward to serving you in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
This dealership had a car I have been looking for with all the amenities so just like any car buyer here I’m sure you can image how I excited I was to finally find “the one” . I contacted them and wanted to proceed forward with purchasing. They said that they work with people out of state all time and they were very friendly. But my issue was with my pre approval and finance… I have a pre approval ready to buy the car check In hand from a military friendly bank, and the finance team here will not sell me the car with out run... read more
Business response:
Carlos, It was never our intention to waste your time. Even when a customer has secured outside financing for a vehicle, we do require a credit check when the transaction is done out of state and requires the vehicle to be shipped. Should you like to discuss this policy further and why we have it in place, please contact me. Regards, Anthony Femiano General Sales Manager anthony.femiano@earnhardt.com
Good day all hope this finds you all well when considering this place. I am shopping from out of state and this dealership advertised this car that I really wanted and was ready to buy with my pre approval. Gave the deposit and all, but for some reason even with a legitimate pre approval from a military friendly bank, I have verified all for admin and fraud reasons…. And was even willing to give them any information they needed to verify everything checks out… but they will not sale me the car with mouth running my credit do... read more
Business response:
It was never our intention to waste your time. Even when a customer has secured outside financing for a vehicle, we do require a credit check when the transaction is done out of state and requires the vehicle to be shipped. Should you like to discuss this policy further and why we have it in place, please contact me. Regards, Anthony Femiano General Sales Manager anthony.femiano@earnhardt.com
I worked with Jerry Getz who welcomed me immediately and worked very hard to get my issue resolved. He then introduced me to Tyler in the service department who provided me with a loaner car. They were quick, efficient and got me right in and fixed my issue the same day. Ibraham and Santa were also top notch in the sales department.
Business response:
Hi TF, thank you so much for your kind words and for taking the time to share your positive experience with us! We're thrilled to hear that our team provided excellent service and resolved your issue promptly. We appreciate your feedback and hope to serve you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 6,328 reviews.
When is 13 Stripes open?
13 Stripes is open now. It will close at 9:00 p.m.
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