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13 Stripes

4.8
  • Plano, TX

About this business

Location details

5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.87,255 reviews
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CarRaider78's profile image
CarRaider78 
a year ago

Had my wife's car in for service. Norm's always on top of it. Smooth and quick service. 

Business response:

Thanks for the great feedback! We're glad to hear that you and your wife had a smooth experience with Norm. Your satisfaction means a lot to us, and we look forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

booker's profile image
booker 
a year ago

Andrew was courteous and knowledgeable. my car was ready in the time promised. Will definitely return to this dealership. 

Business response:

Thank you, Booker! We're thrilled to hear about your positive experience with Andrew and our team. Timely service and knowledgeable staff are what we strive for. We look forward to welcoming you back to the dealership soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

sandyzan's profile image
sandyzan 
a year ago

The employees are honest and professional. Always punctual and helpful. The facial is immaculate and welcoming. 

Business response:

We’re thrilled to hear you had such a positive experience with our team. Your kind words about our professionalism and the facial service mean a lot to us. We look forward to welcoming you back soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

TOM K's profile image
TOM K 
a year ago

Overall I have had nothing but good experiences with Earnhardt and its staff. Thank you for your service. If I need a new vehicle I will be back 

Business response:

Thanks for the great feedback, Tom! We're thrilled to hear you've had positive experiences with our team. We look forward to helping you find your next vehicle when the time comes! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

ash67guy's profile image
ash67guy 
2 years ago

I emailed this dealership to ask for the out the door price on the particular vehicle I was interested in. The internet sales manager Austin S. was very responsive. He provided all the necessary information I requested. We were able to make a deal and I came down to the dealership the same afternoon to fill out the purchase paperwork. Everyone at the dealership is very pleasant without any high pressure sales tactics. Overall an excellent buying experience through this dealership. 

Business response:

Thanks for the fantastic feedback, Ash! We're thrilled to hear about your positive experience with Austin and our team. We strive for a no-pressure atmosphere and are glad you felt supported throughout the process. Enjoy your new vehicle, and we look forward to seeing you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

Randy55 kemp's profile image
Randy55 kemp 
2 years ago

Good to deal with, only complaint is gas tank was on empty for the car we purchasef 

Business response:

Randy, Thank you for the opportunity to earn your business. We appreciate the heads-up regarding the gas tank. This is definitely an oversight we will be addressing with our team. We hope you're enjoying your vehicle thus far and should you ever have any questions or concerns about anything, please don't hesitate to contact me. I'm always happy to help. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

David's profile image
David 
2 years ago

Chris was awesome. My wife and I drove up from Tucson and had our vehicle serviced. Chris took very good care of us, and we were ready to go in a very short time. Service was excellent. 

Business response:

Thanks for the fantastic feedback, David! We're thrilled to hear that Chris provided you and your wife with excellent service during your visit. We appreciate you making the drive from Tucson and hope to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

bdebrunier's profile image
bdebrunier 
2 years ago

Andrew was nice and professional. He called me back as soon as the to pick up. car was ready 

Business response:

Thanks for your kind words! We're thrilled to hear that Andrew provided you with great service. Our team always aims for professionalism and promptness. We appreciate your feedback and look forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

Brutus's profile image
Brutus 
2 years ago

Facility upgrade and scheduling module has put North Scottsdale Hyundai/ Genesis back on top. Also, team works together to assure world class customer service….no cracks to fall in here. 

Business response:

Brutus, thank you for your fantastic review! We're thrilled to hear that our upgrades and team efforts have made a positive impact. We’re committed to providing world-class service and appreciate your support in helping us stay at the top! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

Frequently asked questions about 13 Stripes

How is 13 Stripes rated?

13 Stripes has a 4.8 star rating with 7,255 reviews. 

When is 13 Stripes open?

13 Stripes is closed now. It will open at 10:00 a.m. 

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