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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Good to deal with, only complaint is gas tank was on empty for the car we purchasef
Business response:
Randy, Thank you for the opportunity to earn your business. We appreciate the heads-up regarding the gas tank. This is definitely an oversight we will be addressing with our team. We hope you're enjoying your vehicle thus far and should you ever have any questions or concerns about anything, please don't hesitate to contact me. I'm always happy to help. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Chris was awesome. My wife and I drove up from Tucson and had our vehicle serviced. Chris took very good care of us, and we were ready to go in a very short time. Service was excellent.
Business response:
Thanks for the fantastic feedback, David! We're thrilled to hear that Chris provided you and your wife with excellent service during your visit. We appreciate you making the drive from Tucson and hope to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Andrew was nice and professional. He called me back as soon as the to pick up. car was ready
Business response:
Thanks for your kind words! We're thrilled to hear that Andrew provided you with great service. Our team always aims for professionalism and promptness. We appreciate your feedback and look forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Facility upgrade and scheduling module has put North Scottsdale Hyundai/ Genesis back on top. Also, team works together to assure world class customer service….no cracks to fall in here.
Business response:
Brutus, thank you for your fantastic review! We're thrilled to hear that our upgrades and team efforts have made a positive impact. We’re committed to providing world-class service and appreciate your support in helping us stay at the top! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Norm was great - he followed up to let me know when my car would be ready and did a great job
Business response:
Thank you for sharing your excellent rating! We're lucky to have a great team! Don't hesitate to reach out if there's anything else we can assist with! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Great service support and facility . Conveniently located . My service representative Robert is great and very competent.
Business response:
We’re thrilled to hear you had a fantastic experience with our service and that Robert made a positive impression. Your feedback means a lot to us, and we look forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Syed Zaidi was amazing to work with! I recently leased a vehicle from Earnhardt Hyundai, and I couldn't be happier with my experience! Syed was incredibly welcoming and attentive to myself, my daughter and sister. He literally offered snacks and his card for my kid to get anything out of the vending machine! The entire process was smooth and stress-free. He was transparent about pricing, matched the deal I wanted, and was so patient answering all of my questions. He even assisted me in setting up my Bluelink and Apple CarPla... read more
Business response:
Thank you for your fantastic review! We're thrilled to hear that Syed provided such a welcoming and attentive experience for you and your family. Your satisfaction means the world to us, and we appreciate your recommendation. Enjoy your new vehicle and all its features! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Sales agent was awesome. Our finance guy was awesome. Really smooth transaction. Would highly recommend to friends and family. Great place.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had such a smooth experience with our team. Your recommendation means a lot to us, and we can't wait to serve your friends and family in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Very positive experience. It was very easy to set up an appointment using the Hyundai app, my service advisor Andrew was courteous and quick to get things done. Under promised and over delivered!
Business response:
Sandra, thank you for your fantastic feedback! We’re thrilled to hear about your positive experience with our app and Andrew's service. We strive to exceed expectations, and it’s great to know we succeeded. Looking forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open at 10:00 a.m.
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