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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Excellent staff. Tony Hefner. Above average Service waiting area compared to other Hyundai dealerships. Clean.
Business response:
Thank you for your kind words! It’s great to hear that you had a positive experience with our staff, especially Tony. We take pride in providing a comfortable space for our customers, and it’s wonderful to know you appreciated the service area. We look forward to seeing you again! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
Always the very best, prompt, professional, knowledgeable, and TRUSTWORTHY advice. My car has ALWAYS been serviced at Earnhardt Hyundai and Gibson Daoud always make sure that my car gets everything it needs to maintain it in a serviceable and safe manner......happy me, happy car!
Business response:
It’s wonderful to hear that you consistently receive top-notch service and trustworthy advice. We’re delighted that Gibson and the team are keeping your car in great shape. Your happiness is our priority, and we appreciate your loyalty to us for all your service needs! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
I had a stroke of luck and Tony was assigned as my representative. He’s supportive & very helpful. He follows through on whatever he tells me he will do. I can count on him.
Business response:
Thank you, Chris! We're so glad to hear that Tony provided you with such supportive service. It's great that he followed through and earned your trust. Your experience is exactly what we aim for, and we appreciate you sharing it with us! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
Service is prompt, professional and efficient. My car was ready sooner than expected. Much appreciated!
Business response:
Thank you for your wonderful feedback! It’s great to hear that you had a positive experience with our service team. We strive to provide timely and professional assistance, and we’re glad we exceeded your expectations. Your appreciation means a lot to us! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
Chris (service rep) had a good professional demeanor and was courteous. He explained the services ti ne provided jn detail as well as associated costs.
Business response:
Thank you for sharing your experience! It’s great to hear that Chris made such a positive impression with his professionalism and clear communication. We always strive to provide detailed service and transparent pricing, so your feedback is much appreciated. Looking forward to serving you again! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
I would like the thank Tony Hefner in the service dept for handling all the maintenance needed for my car. All the recalls, the oil change and the problem with the rotors were taken care of and in a timely manner. It was very busy but he took care of everything. I would have no problem recommending this service dept.
Business response:
Thank you for sharing your experience! It's wonderful to hear that Tony provided such attentive service, especially during a busy time. We appreciate your recommendation and are glad to know your car is in great shape. Your feedback means a lot to us! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
The service department is friendly and ready to help address any questions or problems I have. I also had a very good experience with the sales department.
Business response:
Thank you, Tom, for your kind words! We’re delighted to hear that our service and sales teams made a positive impression on you. Providing friendly and helpful support is what we strive for, and your feedback means a lot to us. We look forward to assisting you again! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
The service guys, no fault of their own, have been slammed by multiple recalls by Hyundai. Norm has been great, keeping me informed and when time came last week to get one done--got it done in a half day. Have bought 3 cars in past 5 years from Earnhardt Hyundai and Norm is our "go-to" when it comes to service.
Business response:
Thanks so much for sharing your experience! We're glad to hear Norm has been keeping you informed and providing excellent service, even during busy times. It's wonderful to know you've trusted us with multiple purchases. We look forward to ensuring 5-star service for years to come! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
Ruston Reynolds was a breeze to work with. For him, consumer needs come first from the moment you meet all the way to the end. Ruston is no xx. Buying a car can be severely overwhelming. It can feel pressure-filled, and confusing experience. Ruston got me the best deal and made me feel like it was on my terms. Wasn't pushy and took the time to answer all my questions. Even if I asked repeats. 10/10 recommend Ruston!
Business response:
Thank you for sharing your experience! It’s wonderful to hear how Ruston prioritized your needs and made the car-buying process smooth and enjoyable. We appreciate your recommendation and are thrilled that you felt supported every step of the way. Enjoy your new ride! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,255 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open at 10:00 a.m.
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