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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
My experience working with Farid was exceptional. He is transparent, patient and genuinely focused on helping me find the right vehicle. The entire process was smooth from start to finish. He explained all options clearly, respected my budget, and insured Every detail was taken care of. I couldn’t ask for a better sales person!
Business response:
Thank you, Annie! We're thrilled to hear about your exceptional experience with Farid. Our team strives to provide transparent and supportive service, ensuring you find the perfect vehicle. Your kind words motivate us to keep delivering great experiences. Enjoy your new ride! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
As always Tyler Busell and the Hyundai team provided an outstanding service experience for my Tucson Hybrid. I always wait at the dealership and everything was taken care of in a timely fashion even on a very busy Monday morning. The service people friendly and very helpful, the environment clean, pleasant, and comfortable. Thank you! I bought the car elsewhere but will only use Earnhardt Hyundai North Scottsdale for service because it's always been excellent with the first Hyundai that we purchased at your dealership. Also ... read more
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear about your positive experiences with Tyler and our service team. Providing a clean and comfortable environment is a priority for us, and we appreciate your loyalty. Looking forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Stay far, far away from Earnhardt Hyundai Service. I made an appointment to take my car in on 08/25/2025 to replace the Passenger Rear Tire due to a puncture near the sidewall of the tire. Replacing that tire took nearly 2 hours and when I went to the car with the Service Writer, Tony, I noticed that the punctured tire was still on the car and the new tire was put on the Driver's Side. Tony the Service Writer told me that everything was fine because the tires had been rotated. I said there was no tire rotation on the Service... read more
Business response:
Hi Pat, I want to sincerely apologize for the issue you had with your tire replacement at our location. I want to assure you that Bill was 100% involved in the replacement of the tire and double-checked all work performed. I cannot apologize enough, and I understand your frustration with the time it took to replace a tire. Please reach out to me if you have any further questions or concerns. Regards, Joshua Wojtyna Parts and Service Director Joshua.Wojtyna@earnhardt.com
Good customer service and the work was performed in a timely manner. Also the waiting area was clean and comfortable.
Business response:
Thank you for your positive feedback! We're glad to hear you had a great experience with our customer service and appreciated the comfort of our waiting area. We strive to provide timely and quality service to all our customers. Hope to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Austin, Erick, Jonathan, Chris, Bob and Kyle provided us with the utmost care and professionalism during our recent purchase of our new 2026 Palisade. It was a pleasure to work with these friendly, knowledgeable and helpful individuals. I would highly recommend this dealership to anyone who has expectations of high-quality customer service when purchasing or leasing a new or used vehicle.
Business response:
Thank you, Mike! We're thrilled to hear about your positive experience with our team. Providing top-notch service is our priority, and it's great to know our staff made your purchase enjoyable. We appreciate your recommendation and look forward to serving you again in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Excellent service, knowledgeable, listens to my wants and took his time. Highly recommend. I love Hyundai's and I got exactly what I wanted. Very happy with the quality of service I have received.
Business response:
Thank you for your fantastic feedback, Shannon! We're thrilled to hear you had such a positive experience and found exactly what you wanted. Our team is dedicated to providing top-notch service, and it’s great to know we met your expectations. Enjoy your new Hyundai! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
The beginning of the visit was a little frustrating due to a misunderstanding. But Kyle and his team was able to resolve the issue, and everything worked out in the end. I'll be returning to this dealer if my next car is a Hyundai. I would like to give a shout out to to Carissa, Xavier, Christy and Austin for the work they put in to ensure my wife and I were happy with our new Santa Fe.
Business response:
Thank you for your feedback, Ronald! We're glad to hear that Kyle and the team were able to turn your experience around and that you’re happy with your new Santa Fe. We appreciate your shout-out to the team and look forward to serving you again in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Aamir is a pleasure to work with. My family purchased a used Santa Fe from him and his team and we couldn't be happier about the process. Aamir has a great personality and was very knowledgeable and respectful while we decided on our new vehicle. We're sending our family and friends his way,
Business response:
Thank you for sharing your experience! We’re thrilled to hear that Aamir provided such excellent service and made your vehicle purchase enjoyable. Recommendations from happy customers like you mean the world to us. Enjoy your new Santa Fe! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
I have had Tyler Busell as my Service Advisor since December 2023. He is an excellent communicator, friendly and knowledgeable. Many thanks for having employees like Tyler in the service department. Also, I had Ben Girard at my Service Advisor before Tyler. Ben also was excellent and easy to communicate with and interact. Several times I have had discussions with Bill Wood, Maintenance Foreman,, and could not say more about Bill's attention to problems and his desire to do the right thing and his emphasis on customer relatio... read more
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Tyler, Ben, and Bill. Our team is dedicated to providing excellent service, and it’s great to know they made such a strong impression. We appreciate your support and look forward to assisting you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,155 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open at 10:00 a.m.
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