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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
My experience with the most recent service was excellent. My issue was addressed in a prompt and efficient manner. The service department went above and beyond to address my issue. Thank you so much for always taking any questions or concerns and addressing it promptly.
Business response:
Thank you for your wonderful feedback! We're glad to hear that our service team exceeded your expectations and handled your concerns efficiently. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
From stepping out of our old vehicle and stepping into our new vehicle was a wonderfully seamless experience. The salesman was experienced and connected well with us. The finance man was swift, and clearly explained all aspects. Thank you so much for making car shopping pleasant again.
Business response:
Thank you for sharing your wonderful experience! It’s great to hear that you found the transition to your new vehicle so seamless. Our team takes pride in providing clear and friendly service. We’re delighted to have made car shopping enjoyable for you again. Welcome to the family! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
Service Rep Norm was excellent- my battery died they got me in quickly and I was on my way!!! I was planning on getting routine service done the following week and they got that done too so I didn’t have to return.
Business response:
Thank you for sharing your experience! We're delighted to hear that Norm provided you with such efficient service. It’s great to know we could help you out and get your routine service done seamlessly. Your satisfaction means a lot to us! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
Norm was outstanding from the moment he greeted me until the time I departed the station. He ensured I understood everything that was going to be done. I had made the appointment so I already knew, but it was good he confirmed it all. He gave me an estimated wait time of 90 minutes; however, the car was ready in just over 45 minutes. He went over everything and informed me that he had added air to all tires since they were low. He also filled my wiper fluids. He thanked me for my service to our country since we are both vete... read more
Business response:
Thank you for sharing your experience! It's wonderful to hear how Norm took the time to ensure everything was clear and went above and beyond with your car service. We appreciate your feedback and look forward to welcoming you back for your next visit! Safe travels! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
I highly recommend Earnhardt Hyundai North Scottsdale. They are 100% in everything! I recommend Shawn in the service department he’s extremely professional and gets things done immediately!
Business response:
Thank you for your fantastic recommendation, Adria! We're delighted to hear you had such a positive experience with Shawn in our service department. His professionalism and efficiency are truly valued. Your support means a lot to us, and we’re here for all your future needs! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
James was wonderful. He took us through all of the features on the Tucson before we even test drove it. It was a great experience.
Business response:
Thanks so much for your kind words! We're delighted to hear that James provided you with an informative experience and covered all the Tucson's features before your test drive. Your satisfaction means a lot to us, and we hope you’re enjoying your new ride! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
Dominic Ochoa was responsive and understanding of my concerns regarding my vehicle. He made it his mission to ensure that all my concerns would be taken care of.
Business response:
Thank you for sharing your experience! It’s wonderful to hear that Dominic was attentive to your concerns and took the time to address them. Your satisfaction is important to us, and we’re glad you felt well taken care of. We appreciate your trust in us! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
Eloy was great and even stayed past closing time for us to come in. I got my car delivered to my home after getting it detailed, it was such a wonderful and quick experience! 10/10 would recommend.
Business response:
Thank you for sharing your experience! We're delighted to hear that Eloy went above and beyond for you. It’s great to know you enjoyed the quick, seamless process, especially the home delivery. Your recommendation means the world to us! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
Outstanding Service. ....Greeted promptly upon arrival..Gibson very professional and courteous in explaining details of service and followup.
Business response:
Thank you for your wonderful review! We’re glad to hear you received prompt, professional service from Gibson. Our team strives to ensure every visit is a great experience, and your feedback reinforces that effort. We appreciate you taking the time to share! Regards, Cameron Naylor General Manager cameron.naylor@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,255 reviews.
When is 13 Stripes open?
13 Stripes is open now. It will close at 8:00 p.m.
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