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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Totally recommend this dealership from purchasing my car to scheduling a service on my car has been amazing. Everybody has treated me with the utmost respect and consistent service.
Business response:
Thank you for your fantastic review! It's great that your experience, from purchasing to service, has been so positive. Our team is dedicated to providing respectful and consistent service, and your recommendation means a lot to us! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Great service and a wonderful place to wait for your car. Norm promised the car would be ready in one hour and it was. In and out easily. Thanks Norm Tom Hill
Business response:
Thank you for your fantastic feedback, Tom! We're thrilled to hear you had a great experience and that Norm delivered on his promise. Providing excellent service is our priority, and we’re glad you enjoyed your time with us. We look forward to seeing you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
This dealership worked quickly and efficiently on servicing my car. They communicated well and overall exceeded my expectations. Thank you!
Business response:
Thank you for sharing your stellar rating! We are so glad to hear that our team ensured you left with a smile on your face. Don't hesitate to reach out if there's anything else we can assist with! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Rob and Ruben were very professional to make sure they met all of our requirements.
Business response:
Thank you, Sherre! We’re so pleased to hear that Rob and Ruben provided you with such professional service. Meeting our customers' needs is a top priority, and your feedback means a lot to us! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
I came in with a problem with my missing key to my wheel locks and they took care of me quickly and at no cost to me. The car was brand new and when my wife ran over a nail and had to buy a new tire. Low and behold the key to the lock nut was missing ....no problem Hyundai took care of it.
Business response:
Thanks for sharing your experience! We're thrilled to hear our team was able to assist you quickly and at no cost. Your satisfaction is our priority, and we’re glad to help with any issues that arise. Enjoy your driving experience! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
My experience working with Farid was exceptional. He is transparent, patient and genuinely focused on helping me find the right vehicle. The entire process was smooth from start to finish. He explained all options clearly, respected my budget, and insured Every detail was taken care of. I couldn’t ask for a better sales person!
Business response:
Thank you, Annie! We're thrilled to hear about your exceptional experience with Farid. Our team strives to provide transparent and supportive service, ensuring you find the perfect vehicle. Your kind words motivate us to keep delivering great experiences. Enjoy your new ride! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
As always Tyler Busell and the Hyundai team provided an outstanding service experience for my Tucson Hybrid. I always wait at the dealership and everything was taken care of in a timely fashion even on a very busy Monday morning. The service people friendly and very helpful, the environment clean, pleasant, and comfortable. Thank you! I bought the car elsewhere but will only use Earnhardt Hyundai North Scottsdale for service because it's always been excellent with the first Hyundai that we purchased at your dealership. Also ... read more
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear about your positive experiences with Tyler and our service team. Providing a clean and comfortable environment is a priority for us, and we appreciate your loyalty. Looking forward to serving you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Stay far, far away from Earnhardt Hyundai Service. I made an appointment to take my car in on 08/25/2025 to replace the Passenger Rear Tire due to a puncture near the sidewall of the tire. Replacing that tire took nearly 2 hours and when I went to the car with the Service Writer, Tony, I noticed that the punctured tire was still on the car and the new tire was put on the Driver's Side. Tony the Service Writer told me that everything was fine because the tires had been rotated. I said there was no tire rotation on the Service... read more
Business response:
Hi Pat, I want to sincerely apologize for the issue you had with your tire replacement at our location. I want to assure you that Bill was 100% involved in the replacement of the tire and double-checked all work performed. I cannot apologize enough, and I understand your frustration with the time it took to replace a tire. Please reach out to me if you have any further questions or concerns. Regards, Joshua Wojtyna Parts and Service Director Joshua.Wojtyna@earnhardt.com
Good customer service and the work was performed in a timely manner. Also the waiting area was clean and comfortable.
Business response:
Thank you for your positive feedback! We're glad to hear you had a great experience with our customer service and appreciated the comfort of our waiting area. We strive to provide timely and quality service to all our customers. Hope to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,255 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open at 10:00 a.m.
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