13 Stripes's cover image

This profile has been claimed by the business owner or representative.

13 Stripes

4.8
  • Plano, TX

About this business

Location details

5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.87,155 reviews
Select a rating
sdgavzy's profile image
sdgavzy 
2 years ago

Sean was courteous, professional, knowledable, patient and concerned about ensuring the car buying experience was trouble free and enjoyable. Highest recommendation. 

Business response:

Hi sdgavzy, thank you for taking the time to share your positive experience with Sean! We're thrilled to hear that he provided you with an excellent shopping visit. We appreciate your recommendation and hope to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

Kgolf4's profile image
Kgolf4 
2 years ago

I have the 2023 Genesis GV80 and Ben’s communication and collaboration during the 8k mile check up was outstanding. Ben represents the Genesis luxury brand in a professional manner. 

Business response:

Hi Kgolf4, thank you for taking the time to share your experience with us! We are thrilled to hear that Ben provided exceptional service during your 8k mile check-up. We appreciate your feedback and hope to deliver another excellent visit in the future. Take care! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

Mike Bell's profile image
Mike Bell 
2 years ago

Really stepped up on an unscheduled issue, providing a loaner car and one day service! 

Business response:

Hi Mike! Thank you so much for taking the time to share your positive experience with us. We're thrilled to hear that we were able to assist you promptly and efficiently. We appreciate your feedback and look forward to serving you again in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

Ron & Maureen's profile image
Ron & Maureen 
2 years ago

Experience is equal to or better than my past visits to the Scottsdale BMW dealership, at a fraction of the cost. 

Business response:

Hi Ron & Maureen, thank you for sharing your positive experience at our dealership. We're thrilled to hear that you found our services to be on par with, or even better than, your previous visits. We aim to provide top-notch service at a great value. We look forward to serving you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

jed1036's profile image
jed1036 
2 years ago

Tyler was very helpful with my Genesis service this week. It was ready when promised and they did a great job cleaning the car after the work was complete. 

Business response:

We're thrilled to hear about your positive experience with Tyler! We always strive to provide top-notch service and it's great to know we met your expectations. Thank you for taking the time to share your feedback with us! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

jasonjjt's profile image
jasonjjt 
2 years ago

Recently had my first Genesis service, Cody, my service advisor was very friendly to work with! 

Business response:

Hi Jason, thank you for sharing your positive experience with Cody! We're delighted to hear that he provided friendly and helpful service. We appreciate your feedback and look forward to serving you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

Jhnxmayer's profile image
Jhnxmayer 
2 years ago

Everyone was very friendly and helpful. Even when I changed my mind about cars. They made the process very easy. I worked with Chris Vincent and he was very knowledgeable and patient. I also worked with Doug Konieczny in Finance. A people person who made the finance part very quick and easy. 

Business response:

Thank you for sharing your wonderful feedback, Jhnxmayer! We strive to provide quality service and it's great to hear Chris and Doug ensured you left with a smile on your face. Welcome to the family! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

paulgenevro's profile image
paulgenevro 
2 years ago

Carrero our Service Advisor was awesome! He was attentive, customer focused and got the car done fast. 

Business response:

Hi Paul, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Carrero provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

Marknordling1966's profile image
Marknordling1966 
2 years ago

Chris was helpful and very professional. My car was finished earlier than promised, and all the work was done perfectly. 

Business response:

Hi Mark, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Chris provided you with excellent service and that your car was completed ahead of schedule. We appreciate your feedback and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com 

Frequently asked questions about 13 Stripes

How is 13 Stripes rated?

13 Stripes has a 4.8 star rating with 7,155 reviews. 

When is 13 Stripes open?

13 Stripes is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com