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13 Stripes
- Plano, TX
About this business
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Tyler was very helpful with my Genesis service this week. It was ready when promised and they did a great job cleaning the car after the work was complete.
Business response:
We're thrilled to hear about your positive experience with Tyler! We always strive to provide top-notch service and it's great to know we met your expectations. Thank you for taking the time to share your feedback with us! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Recently had my first Genesis service, Cody, my service advisor was very friendly to work with!
Business response:
Hi Jason, thank you for sharing your positive experience with Cody! We're delighted to hear that he provided friendly and helpful service. We appreciate your feedback and look forward to serving you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Everyone was very friendly and helpful. Even when I changed my mind about cars. They made the process very easy. I worked with Chris Vincent and he was very knowledgeable and patient. I also worked with Doug Konieczny in Finance. A people person who made the finance part very quick and easy.
Business response:
Thank you for sharing your wonderful feedback, Jhnxmayer! We strive to provide quality service and it's great to hear Chris and Doug ensured you left with a smile on your face. Welcome to the family! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Carrero our Service Advisor was awesome! He was attentive, customer focused and got the car done fast.
Business response:
Hi Paul, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Carrero provided you with excellent service. We appreciate your feedback and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Chris was helpful and very professional. My car was finished earlier than promised, and all the work was done perfectly.
Business response:
Hi Mark, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Chris provided you with excellent service and that your car was completed ahead of schedule. We appreciate your feedback and look forward to serving you again in the future. Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Tyler was an awesome service advisor. He made it so easy to leave my Tucson, run some errands with my wife, then come back and pick the Tucson up. He kept in communication with me. Fortunately everything checked out well on my 8000 mile checkup.. Tyler even arranged to have my vehicle washed as well. It was a very nice experience. I highly recommend Tyler and Earnhardt Hyundai!
Business response:
Hi 8kwk8, thank you for taking the time to share your positive experience with Tyler! We're thrilled to hear that he provided excellent service and made your visit convenient and enjoyable. We appreciate your recommendation and look forward to serving you again in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Our salesman Brad was very helpful and knowledgeable about the car we bought. He was not pushy or aggressive. We loved working with him.
Business response:
Thanks for the great feedback, clwb57! We're thrilled to hear that Brad provided such excellent service during your car buying experience. We strive to make sure our customers feel comfortable and well-informed throughout the process. Let us know if there's anything else we can assist you with in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Everyone at Earnhardt was very pleasant and helpful. Each was extremely knowledgeable and no high-pressure sales. I felt like I knew the whole bunch by the time I left! Plus, I had a beautiful new vehicle!
Business response:
Hi rhudson31, thank you for sharing your positive experience! We're thrilled to hear that our team provided you with exceptional service and made your car-buying experience enjoyable. Enjoy your new vehicle, and we look forward to assisting you again in the future! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Carreo helped me fix my low pressure indicator for my tires. He very politely pointed out that I had the incorrect target pressure in my mind (i misread the label on the door panel). I was very embarrassed by my mistake but the staff at Hyundai simply corrected my issue. While waiting I enjoyed the coffee bar and watched golf to kill the time, WELL DONE CARREO AND EARNHARDT
Business response:
Hi Dadywags47, thank you for sharing your positive experience with us! We're glad Carreo was able to assist you with your low-pressure indicator and that our staff provided excellent service. We're happy to hear you enjoyed our amenities while waiting. We appreciate your feedback! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 7,255 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open at 10:00 a.m.
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