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13 Stripes
- Plano, TX
About this business
We're the top rated Hyundai dealership in the Phoenix area. Our customer service is unrivaled in the area. We're located at the north end of the Scottsdale Airpark runway at Frank Lloyd Wright Blvd & Northsight Blvd. We sell and service every Hyundai model including Kona, Santa Fe, Tucson, Sonata, Elantra, and Veloster. Stop in today for the best dealership experience around.
Location details
5700 Tennyson Pkwy suite 300 unit, Plano, TX, 75024, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Always such great service! ! We own multiple cars and they are amazing with customer service!!
Business response:
We're so proud of our team for taking excellent care of you, Joan! Visit us again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
My service from Ibrahim Khan was more than EXCELLENT, he went over the details of my new car so that I could understand them immediately and was very helpful and even called me at home to make sure that I got home "safe". A real pleasure to work with.
Business response:
Customer satisfaction is our main goal, and it pleases us to hear of your experience with Ibrahim! Congrats on your new ride and we can't wait to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Friendly. Always on time and no upsell ever. Clean place with good coffee and snacks
Business response:
It's so nice to see that you always receive the service that you deserve! We look forward to working with you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Earnhardt North Scottsdale is a well organized dealership to have regular scheduled maintenance performed. Scheduling is a little disappointing since it takes several months to get an open appointment for regular maintenance. I have purchased 4 cars now from this dealership since 2013 and do highly recommend when asked how I like my car and dealership for service.
Business response:
We are glad that your visit was such a positive one and we hope it's something we'll be able to repeat over and over again! We appreciate your business and we can't wait to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
For over a decade, this dealership and its service department has ALWAYS exceeded my expectations. Their cars are efficient and excellent quality. Cannot recommend them any higher, they are at the top!
Business response:
We are thrilled that you always receive the service that you deserve! We appreciate your loyalty to us and we hope to see you again soon! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Brad made the car buying experience easy and painless. He was professional and accommodating throughout the entire process. He kept on emailing me information about GV60 and links to Youtube videos while waiting for my new car.
Business response:
We are so happy that our team provided you with a memorable shopping visit! Thank you for this positive review and we hope to see you again! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Stopped in to the service bay because all four of my tires were suddenly low.. service advisor said he would add air right away. This was great service and a service attitude that showed through by my service advisor. While there, I asked about an oil change… yes, they could do that too. Out the door in about an hour. Great!
Business response:
Thank you for choosing us, Gordy! We're so happy to hear your service visit went smoothly! Don't hesitate to reach out if there's anything else we can assist with! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
Brad and EVERYONE went above and beyond! Result? I got the car I wanted at a fair price and API. I’m in love and will be back for my next vehicle, as well as recommend to anyone in the market. Thank you all so much!!
Business response:
Thank you for your wonderful rating, JP! We're so proud of our team for ensuring you found what you were looking for! Welcome to the family! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com
I purchased a new 2023 Palisade just 3 weeks a go because of error message I needed to make appointment I was told first appointment available is 5 weeks from today 11/29/2022 and takes about 10 day to diagnose what is the issue. I don't get a loaner car and they keep my SUV for about 2 weeks. this is the worst customer service in the car industry.
Business response:
Thank you for bringing your concerns to our attention. While we are backed up in our service department, we would like the opportunity to fit your vehicle in a more timely manner. Please contact me or your salesperson and we'd be happy to assist you. Regards, Michael Southern Service Director michael.southern@earnhardt.com
Frequently asked questions about 13 Stripes
How is 13 Stripes rated?
13 Stripes has a 4.8 star rating with 6,506 reviews.
When is 13 Stripes open?
13 Stripes is closed now. It will open at 10:00 a.m.
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