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11640 Northpark Drive Suite 300, Ste 200, Wake Forest, NC, 27587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | 8:00 a.m. to 10:00 p.m. | |
| Sun | 9:30 a.m. to 6:30 p.m. |
Exceptional service! Each step flowed perfectly for our long distance move! Highly recommend!
Business response:
******,we so appreciate the time you took to leave your review - and for trusting 1-800-PACK-RAT with your stuff! It's great to know that we were able to provide you with a great experience, and we look forward to assisting you again in the future.
We utilized Pack-Rat for two different cross country moves, and I am so glad we did. Their level of expertise, professionalism, and customer services was unmatched. From the initial contact for scheduling the empty container, up through their picking up the empty container once it was unloaded was so smooth and painless. Thank you team Pack-Rat!
Business response:
We are thrilled to know that our team could make Leylas move easier. We appreciate her sharing this feedback with us!
Every point of contact, I talked to a professional person who was knowledgeable and helpful. They all went above and beyond to help my long distance move.
Business response:
We are so happy to see that our customer enjoyed their ********************** experience.Comments like these make our day!
Excellent planning, coordination, and communication. I recommend anyone who plans to move, to choose Pack-Rat. The price was also affordable. The great plus was to have the help from the persons to arrive and pack the container. My person was a great packer. Container was delivered as promised to be uploaded and picked up as well. The delivered of the container was also well done, including the help to download my belongings. All the steps were executed on time. I am very pleased. Best wishes!
Business response:
We appreciate ******* taking the time to leave such positive feedback for our team. We are thrilled we could make her experience a great one!
Everyone I spoke or interacted with was extremely helpful and kind!
Business response:
We are so glad to hear ****************** had a great experience. We appreciate her kind words and will be sure to pass them along to the rest of our team!
Used Pack-Rat for a move from ******** to **********. Everything went as planned. Great customer service. If I called with a question and there was a queue, I would receive a callback ( I love that service.) Everyone I spoke with was friendly and helpful. Had the container dropped off at a storage facility once we chose one in **. Unloaded it and it was picked up promptly the next day. We would definitely use this service again.
Business response:
We are grateful for the kind words! We are overjoyed to hear that the move went as planned and our customer enjoyed the experience. Feedback like this is why we work so hard to provide the highest quality service possible. We hope to work with ****************** again one day.
Everyone we dealt with was extremely helpful and communicative. I would highly recommend Pack Rat over any traditional moving company.
Business response:
We appreciate Ms.Biccs taking the time to let us know about her great experience with our team. We wish her the best in her new location, and we hope to work with her again in the future.
My experience the PACK-RAT was great! They are very professional and organized. The customer service agents offered that old-school customer service that you hardly see these days. They were always flexible and accommodating. I will definitely utilize their services in the future. I highly recommend PACK-RAT for your moving needs.
Business response:
We are thrilled to hear we could make **************** move go smoothly and efficiently!We appreciate him sharing his feedback with our team!
We have used 1-800-pack-rat three times now, moving cross country. Each and every time has been a 5 star experience! We have had NO issues with customer service, delivery or delays. We have moved from ** to ** and then ** to ** and now have used their services to move our Mom from ** to **. This last move had many obstacles. First, hurricane *****....it was pouring rain when we had our container delivered. Not only was our delivery person friendly he was experienced enough to navigate several obstacles in our driveway, busy ... read more
Business response:
We appreciate ****************** taking the time to share such positive feedback with our team. We are overjoyed to hear everything went smoothly despite the pouring rain and other obstacles. These comments made our day!
1-800-PACK-RAT, LLC has a 3.4 star rating with 1,551 reviews.
1-800-PACK-RAT, LLC is open now. It will close at 10:00 p.m.
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