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YARDMAX

3.2

About this business

Location details

534 Congress Circle North, Roselle, IL, 60172, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.298 reviews
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Debbie M's profile image
Debbie M 
a year ago

The customer service is great! They are very prompt with their replies and a solution. Thank you YardMax. 

Sarah M's profile image
Sarah M 
a year ago

My yardmax lawn mower had a cracked rear baffle. The hole that was created caused the transmission box and several other parts to malfunction. I called yardmax and then sent in photos of the issue and through understanding and a great gesture yardmax customer service decided to replace the rusted out parts. Yardmax I was skeptical but you came through and delivered like champions do. Thank you for the great customer service. 

Daryl M's profile image
Daryl M 
a year ago

**************** was one of the best I encountered. I emailed a problem with my start/stop cable, within a couple hours they wanted a more detailed explanation, sent it back and within a couple hours a new one was on the way, no charge. It should all be this good. 

Michelle M's profile image
Michelle M 
a year ago

I think the customer service is the best I have ever had to deal with , very fast in returning the items I have had to order. 

Johnny W's profile image
Johnny W 
a year ago

Great service- sent message after hours and got a response the next day Then after verifying the parts I needed- they shipped it right away **** to experience a customer support that actually supports its customers 

Manuel C's profile image
Manuel C 
a year ago

I'm happy with rhe high level of customer service that I received from while ordering parts for my log splitter. 

Brian R's profile image
Brian R 
2 years ago

Great customer service, ***************************** was a rock star in asking my troubles, finding a solution and delivering that to me. Could not not be happier with Yardmax. 

Tony G's profile image
Tony G 
2 years ago

Great customer service. My company rep was fantastic. I told her the problem I had. She immediately discovered the solution to my problem and sent me a video to show me how to fix the problem on my end. After viewing the video, I was able to fix the problem. My Yardmax **** is working like a charm. Thank you so much!! 

Henry S's profile image
Henry S 
2 years ago

Had issues with my push mower, parts came damaged. First couple of times using the mower it seemed to continuously fall apart. Didn't surprise me too much because it's one of the cheaper mowers out there. I reached out to customer service to request new parts to replace the ones that broke on me. Customer service was one of the better experiences I've had. With thier help we identified all the parts I needed. They shipped within a couple of days. I still can't speak on the longevity or build quality of the mower, but custome... read more

Frequently asked questions about YARDMAX

How is YARDMAX rated?

YARDMAX has a 3.2 star rating with 98 reviews. 

When is YARDMAX open?

YARDMAX is closed now. It will open on Monday at 9:00 a.m. 

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