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YARDMAX

3.3

About this business

Location details

534 Congress Circle North, Roselle, IL, 60172, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3106 reviews
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Michelle M's profile image
Michelle M 
2 years ago

I think the customer service is the best I have ever had to deal with , very fast in returning the items I have had to order. 

Johnny W's profile image
Johnny W 
2 years ago

Great service- sent message after hours and got a response the next day Then after verifying the parts I needed- they shipped it right away **** to experience a customer support that actually supports its customers 

Manuel C's profile image
Manuel C 
2 years ago

I'm happy with rhe high level of customer service that I received from while ordering parts for my log splitter. 

Brian R's profile image
Brian R 
2 years ago

Great customer service, ***************************** was a rock star in asking my troubles, finding a solution and delivering that to me. Could not not be happier with Yardmax. 

Tony G's profile image
Tony G 
2 years ago

Great customer service. My company rep was fantastic. I told her the problem I had. She immediately discovered the solution to my problem and sent me a video to show me how to fix the problem on my end. After viewing the video, I was able to fix the problem. My Yardmax **** is working like a charm. Thank you so much!! 

Henry S's profile image
Henry S 
2 years ago

Had issues with my push mower, parts came damaged. First couple of times using the mower it seemed to continuously fall apart. Didn't surprise me too much because it's one of the cheaper mowers out there. I reached out to customer service to request new parts to replace the ones that broke on me. Customer service was one of the better experiences I've had. With thier help we identified all the parts I needed. They shipped within a couple of days. I still can't speak on the longevity or build quality of the mower, but custome... read more

Brenda S's profile image
Brenda S 
2 years ago

terrible customer service has a Don't care attutidue.. product no good and they will not give me a refund after having only 93 days.. Has problems from the start on this gas lawn mower. The ******* store said their 90 day had expired, however Yardmax has factory warranty. Well they refuse to help.. want to repair, have me take to a shop(my gas) pay for the repair!!! then they will send me my money$$ back.. Really a $300.00 purchase and 30 days I didn't even go out side, in ***** where heat here over 1 month over 112 to 115 d... read more

Robert S's profile image
Robert S 
2 years ago

Bought a cement mixer. Missing major part. Don't even know if the thing is quality. It ** un usable. 

Christopher H's profile image
Christopher H 
2 years ago

I bought a new lawnmower that wouldn't start. After trying all the recommendations from their website and instructions I attempted to contact customer service. I called numerous times and was on hold at minimum ***** minutes each time due to "high volume". I had called at various times of the day during business hours. AFter holding for a certain amount of time you are prompted to email their customer service which I did three times without no response. I even attempted to contact their sales department and got someone's voi... read more

Frequently asked questions about YARDMAX

How is YARDMAX rated?

YARDMAX has a 3.3 star rating with 106 reviews. 

When is YARDMAX open?

YARDMAX is closed now. It will open at 9:00 a.m. 

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