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YARDMAX
- Manufacturing
- Roselle, IL
About this business
Location details
534 Congress Circle North, Roselle, IL, 60172, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I contacted Yardmax customer service because of a product issue on a wood splitter that was brand new. They put me in touch with one of their customer service people, ***** *******, who communicated with me very quickly and very effectively. He took care of my immediate problem and went the extra mile to take care of a different problem that neither one of us even knew about regarding incorrect data on the warranty registration. The product I purchased is a 35 ton wood splitter and I am very pleased with the performance of t... read more
I had a problem with my mower after about twelve hours of use. The metal tubing that connects the lower handle to the deck actually broke in half I called to order a ***lacement and the customer service *** helped me find a new one and they ***laced it under warranty. I was not expecting that. I am extremely pleased and I was treated extremely well. Part shipped from IL within twenty-four hours. ***************.
Purchased Yardmax 22" 201CC engine walk behind self propelled last summer with 2-yr warranty.First 10 months problem began when would not change speed beyond slowest. Contacted Illinois and their warranty procedure, we found, is to send customers the parts we GUESS are needed, and we customers are then expected to do all the detailed repairs, which is ********, after 3 contacts with Illinois which ships parts to me from *******, **, we are looking for a speed adjustment pulley assembly YG2760 so the self propelled mechanism ... read more
They had the mower I wanted, delivered in a timely manner
Excellent ***************** Quick resolution to ship me the parts I need, all under warranty and at no cost.
**************** *** was very helpful in getting my issue solved. The ***lacement part is on the way and was handled in a timely manner.
Purchased a Yardmax model: YG2760 about a year ago, the drive system stopped working. I contacted support and in less than a minute ******* picked up the phone and helped me troubleshoot the problem. They are sending me replacement parts needed to correct the problem. Amazing! Thank you for backing up your products!!!
I purchased a Yardmax push mower last year and it's been a great mower! Just recently, the lower handle broke so I contacted the manufacturer, wondering where I could purchase that part. They responded after a day or 2 and to my surprise, they're sending out ***lacement parts at no charge! Register your products! It's beneficial for warranty! Thank you for servicing what you sell!!! The *** was wonderful and helpful!
**************** *** #** - ******* ***** was very helpful and all issues resolved in a professional and timely fashion !
Frequently asked questions about YARDMAX
How is YARDMAX rated?
YARDMAX has a 3.3 star rating with 106 reviews.
When is YARDMAX open?
YARDMAX is closed now. It will open at 9:00 a.m.
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