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Yale-new Haven Hospital Inc

2.8

About this business

Specialties Yale-New Haven Hospital is a 1,541-bed tertiary referral center which includes Smilow Cancer Hospital, Yale-New Haven Children's Hospital and Yale-New Haven Psychiatric Hospital. As the primary teaching hospital for Yale School of Medicine, Yale-New Haven's medical staff is enhanced by supervised house staff physicians (residents) who add around-the-clock coverage and sharp inquisitive minds to patient care. Yale-New Haven regularly ranks among the best hospitals in the United States and is accredited by the Join... read more

Location details

20 York St, New Haven, CT, 06510, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to 11:59 p.m.
Tue12:00 a.m. to 11:59 p.m.
Wed12:00 a.m. to 11:59 p.m.
Thu12:00 a.m. to 11:59 p.m.
Fri12:00 a.m. to 11:59 p.m.
Sat12:00 a.m. to 11:59 p.m.
Sun12:00 a.m. to 11:59 p.m.
2.8825 reviews
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Connor E.'s profile image
Connor E. 
2 years ago

Updated Review: Years ago, I showed up to Yale New Haven Hospital's ER (the one on York St) with clear signs of heart failure. The APRN who saw me in the ER didn't order the proper diagnostic tests for someone with heart failure symptoms. My diagnosis was missed (because of his mistake) and I was admitted "for observation." A few days later in the hospital, once my heart condition was discovered, one of the doctors told me that "a mistake has been made, my condition was ... read more

Sandra K.'s profile image
Sandra K. 
2 years ago

I am a patient at Yale with 3rd stage breast cancer and I brought the man I was engaged to till the Indian or Spanish nurse came into our lives, to the emergency room with chest pains on Sat 1st of October and I was treated badly while I waited. Rudeness was the call of the day and I guess the emergency room is a dating app for nurses there. I will inform my doctor of the unprofessional attitudes all over the emergency room. Took many samples of blood and kept coming back for more!!! Horrid people. 

Connor E.'s profile image
Connor E. 
2 years ago

Years ago, I showed up to Yale's ER with clear signs of heart failure. The APRN who saw me in the ER didn't order the proper diagnostic tests for someone with heart failure symptoms. My diagnosis was missed (as a result) and I was admitted "for observation." A few days later in the hospital, once my heart condition was discovered, one of the doctors told me that "a mistake has been made, my condition was overlooked." The doctor (who informed me that a mistake had been made) told me that if the person who saw me in the ER ord... read more

Martha Corrine's profile image
Martha Corrine 
recommend  Recommended
4 years ago

Dr. Bader and Dr. Azodi are fabulous!! Saved my life! 

Janice Trovarelli Auddino's profile image
Janice Trovarelli Auddino 
4 years ago

Had has aorta open heart surgery in October, my complaint is with house keeping. Medical staff is very caring. Has surgery on Monday, on Thursday evening while in the step down area trash in basket the restroom was flowing over, on Friday morning when my doctor released me the same trash basket was still flowing over with paper towels and the canvas receptable that dirty linens were put into was still there from Thursday evening. There was a fecal stain on the top blanket, if it was from me it would have been on the sheet th... read more

Amanda Richards's profile image
Amanda Richards 
4 years ago

I am currently in the hospital at Yale. Went in for a procedure for which I was told that I needed to stay overnight. My surgery was booked well advance a month and a half ago. Today I was told there were no rooms for me. I asked why, they said sometimes patients from ER need to be admitted or other patients who were scheduled to go home same day from surgery end up staying. Um, why would that person get priority of a room rather than someone who was scheduled? I just don’t get it. Also, they had family members fill out shee... read more

Business response:

Thank you so much for taking the time to leave your comments. We are sorry we did not meet your expectations. Our patients and their loved ones play a large role in the perception of our organization, and we always encourage feedback. We will make every effort to address your concerns. To ensure your privacy, we have created two methods for you to contact our Patient Experience team: by phone, (203) 688-3430, or by email, patientrelations@ynhh.org. Please reach out to us at your convenience, with your preferred method of pri... read more

Heidi Patches St George's profile image
Heidi Patches St George 
4 years ago

There emergency room is horrific. They say wait time is 3 hours with only 12 people in the waiting room but after 5 hours they still have you waiting...and no there were no emergency patients to jump the line. If you have surgery the staff on the floor is a different story. They are on top of things and seemed to be very carrying. Yale please do something about your ER. 

Buffy Garrison Smith's profile image
Buffy Garrison Smith 
recommend  Recommended
4 years ago

The doctors at New Haven are incredible! I live in Alabama but when I became ill with Covid-19 it was the doctors via telecommunication that were top notch! I had a misdiagnoses from,my in office Alabama doctor, which said I was negative! Upon contacting New Haven’s Telehlep line I was introduced to Dr. Sharon Otsfield-Johns wonderful doctor who listened and treated me properly! Not only did she confirm my positive test result, she kept me from infecting others! The nurses are outstanding as well!!! The kept in constant cont... read more

Daniel Maki's profile image
Daniel Maki 
4 years ago

the doctors are great. the staff sucks asked for my night meds for my heart condition. never recieved them. asked for ear plugs because of noise. 3 people to a room . the nurse told me they did that so they can make more money. I wouldnt bring my dog here. I will go somewhere else next time I havesurgery. yale new haven hospital sucks! the hospital does not care at all about the patient. did not check my vitals for 3 hours. when I was in here for heart trouble. this hospital is do I'll equipped. I wish I never ca.e here. wil... read more

Frequently asked questions about Yale-new Haven Hospital Inc

How is Yale-new Haven Hospital Inc rated?

Yale-new Haven Hospital Inc has a 2.8 star rating with 825 reviews. 

When is Yale-new Haven Hospital Inc open?

Yale-new Haven Hospital Inc is open now. It will close at 11:59 p.m.  

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