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World of Ford Sales
- Car Dealers
- Huntington, VA
About this business
Location details
6129 Richmond Hwy, Huntington, VA, 22303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible service!!!!!! They made my horn and airbag stop working! Said it’d be $800+ for repairs. Took it to a different Ford dealership this week and they said a lock was put on my car so that is why the horn wasn’t working! I wasted so much money on a problem that was NOT there!!!!!!!!!
Business response:
I'm sorry we were not able to assist you on this occasion. When there is a an airbag fault we recommend replacing the component to ensure your safety. Please do keep us in mind in the future.
Sales personel are great. Service dept terrible.
Business response:
Linda, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than stellar experience here at Ourisman Ford of Alexandria. Please contact Chuck Jackowski at (703) 660-9000 when you have an opportunity, and we will be more than happy to try and turn your experience around.
1. went to get my 150k miles check to keep my good record on my truck charged me almost 3k for a water pump and a gasket I guess labor for a few hundred dollar parts and 3 hrs of labor was thousands. A week later check engine line came on came back and they stated that spark plug was not included on the check and wanted to charge me again for a full tune up which is who knows like 3-4hundred plus 1 million in labor. ( keep in mind just got my 150k miles check last week) 2. got a left rear light bulb with cost $9 labor was $7... read more
RecommendedI unexpectedly found myself in need of a "new" vehicle. I saw a good used car online and called to see how I could go about seeing it during the COVID-19 pandemic. Quentin Walters was my sales rep and walked me through the processes they have in place, which included him bringing the car to me to test drive, taking care of all the paperwork remotely, and ultimately selling me the car without my ever having to leave my home. Really fantastic service all around!
I have leased and purchased many cars from many dealerships in Virginia - Ourisman Lincoln is by far the best experience I’ve ever had. Such a kind, honest group of people. Specifically Bill and Uris in sales, the manager Dan, and the finance manager Ted. I got such an amazing deal on my Lincoln on Presidents Day weekend. So happy I found this place!
Do not believe them. They lie.
The Customer Service here is unbelievable! We have a great team here who are motivated and ready to sell cars!
Great customer service may buy second car
Frequently asked questions about World of Ford Sales
How is World of Ford Sales rated?
World of Ford Sales has a 4.1 star rating with 2,453 reviews.
When is World of Ford Sales open?
World of Ford Sales is open now. It will close at 6:00 p.m.
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