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World Ford Pensacola

4.3

About this business

Location details

6397 Pensacola Blvd, West Pensacola, FL, 32505, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.38,816 reviews
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Ron Castle's profile image
Ron Castle 
recommend  Recommended
7 years ago

The Service and Parts Department Staff are extremely friendly and very helpful! 

Business response:

Ron, thank you for your kind words and we sincerely appreciate your business! 

Michael Adams's profile image
Michael Adams 
recommend  Recommended
7 years ago

I have been to World Ford a few times now for repairs to my vehicle. Repairs can a very stressful experience but the crew there have always treated me with respect and provided me with great customer service. Dan in the maintenance department has always been a savior during those times by providing me with amazing customer service. I would highly recommend World Ford for repairs and maintenance because of Dan. 

Ryan Rhoades's profile image
Ryan Rhoades 
recommend  Recommended
7 years ago

Robin made the process quick and easy, that was the shortest visit to buy a vehicle that I’ve ever experienced. Great inventory and professional staff, I’ll be back in a few years. Thank you Robin! 

Business response:

Hi Ryan, thank you so much for the shining recommendation! We are so thrilled to hear about your awesome experience and truly appreciate your business! Looking forward to the next time, best of luck with your new ride! 

Lee Brackett's profile image
Lee Brackett 
7 years ago

Not recommended. We have bought and sold several vehicles with World Ford and have not been happy with their low ball offer for trades etc. They won’t even offer bluebook trade value. To add insult to injury, our 2017 F-150 3.5 eco boost with 15.5k miles has an oil leak covered under warranty but they will not provide us a courtesy car. My wife with one-year-old twins had to get shuttled home. We own four Fords, 2-F150’s and 2-F450’s and do all our maintenance at World Ford plus bring business to them from friends and busine... read more

Business response:

Thank you for speaking with me and allowing me to address your concerns. We truly appreciate your business and if there is ever anything I can assist you with, please feel free to contact me. Dan Blocker dblocker@worldford.com 

Tammy Jewell Coffel's profile image
Tammy Jewell Coffel 
7 years ago

Great service team. Brandi did a fantastic job. Service crew is on point 

Business response:

Hi Tammy, thank you for the 5-star review and your business! We are so happy to hear you had a great experience with our service department! 

Melanie Wadsworth Harris's profile image
Melanie Wadsworth Harris 
recommend  Recommended
7 years ago

**** could not leave a new review on this page so I had to update this one*******Made an appointment to get my oil changed and to get my sync checked out, it was acting crazy,for Saturday January 26th. Dropped off my car with Kellie in service and the first question she asked me when I told her what I was having done was, “are you leaving your car for a few days?” I said,” no, why would I do that?” She said they had half the employees on Saturdays that they do during the week and she did not think they would have time to do ... read more

Phyllis Drakeford's profile image
Phyllis Drakeford 
recommend  Recommended
7 years ago

my car was there all day and no one was able to service it and they wanted to keep it and no one offered me car to drive while they kept it, so therefore I have to make another appt.. I was disappointed. 

Harold Daly's profile image
Harold Daly 
recommend  Recommended
7 years ago

What a great experience. World Ford is a Word class dealer. Everyone was friendly starting with the phone call after I went on line. From start to finish, a first class dealership. I haven’t had to use the service department yet but was introduced to them. Very nice people and a terrific customer lounge. Great experience and I would like to especially thank My sales representative Marco Barlow. I am loving my new Fusion by the way. Thanks again. 

Business response:

Hello Harold, We are thrilled to hear our dealership could earn your business, thank you for your kind words for Marco! We hope you love your new Fusion for years to come! 

Russell Moser's profile image
Russell Moser 
recommend  Recommended
7 years ago

What a great staff! Michelle provided exceptional service and I was very satisfied with the work that was done on my F250. I think the entire team went the extra mile for me. Jimmy the courtesy shuttle driver also provided me with great service getting me to work quickly and safley. 

Business response:

Hi Russell, Thank you for your kind words for Michelle and Jimmy! We are glad to hear we could earn your business! 

Frequently asked questions about World Ford Pensacola

How is World Ford Pensacola rated?

World Ford Pensacola has a 4.3 star rating with 8,816 reviews. 

When is World Ford Pensacola open?

World Ford Pensacola is closed now. It will open tomorrow at 9:00 a.m. 

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