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World Ford Pensacola
- Automotive
- West Pensacola, FL
About this business
Location details
6397 Pensacola Blvd, West Pensacola, FL, 32505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedMarco was my salesman and certainly helped ease my "granny-van" anxiety ridden mind and helped me find the perfect and most comfortable fit for our family! I can say I probably was not the easiest customer to deal with because of my high customer service standards and slightly demanding nature. I knew what I wanted I just wasn't sure I was ready to jump. The dealership as a whole exceeded my expectations and definitely went above and beyond. World Ford of Pensacola made my experience one that will have me sending anyone in t... read more
Business response:
Hi Samantha, thank you so much for the shining recommendation and your valued business! We are so happy we were able to get you exactly what you wanted and that you had such a great experience! Best of luck with your new ride!
Everyone was very friendly and the shuttle guys iwere funny. The only thing I can say would be they need to have more refreshments in their customer service
Business response:
Thank you Jeff for the kind words! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!
Why does it take 2 hours for an oil change on a Monday if you have an appointment? I never got an update during my waiting period, and I had to go outside and inquire about my car for them to tell me it was ready. There was no apology for the wait or explanation of why it took so long when I had an appointment. This was my first experience with the service department at World Ford since buying my car, and it makes me want to drive to the dealership in Daphne where I bought my car to get my car serviced just to avoid this hap... read more
Business response:
Thank you for bringing this to my attention. I apologize that your recent service visit took longer than expected. I would like an opportunity to address your concerns and to earn your business, please contact me at (850) 266-2154. I look forward to speaking with you. Jason McDonald General Manager jmcdonald@worldford.com
Very professional and service was great.
Business response:
Hi Lawayne, thank you so much for the recommendation! We appreciate your business!
Timely response in making Service reservation, notification of completion and results of service diagnostic for engine acceleration problem, and willingness to continue with the further evaluation of the intermittent problem.
Business response:
Thank you Terry for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience!
World Ford rocks! Always friendly and helpful. Would recommend for purchase and service
Business response:
Thank you for your kind words for our staff, we appreciate it!
Thank you for taking us in so quickly. We (snowbirds) were in a difficult situation since our truck had to remain in the shop overnight. The shuttle service driver “Mr. Jackson” was nice and very friendly. Brandy (Service department) went above and beyond taking care of us. It was a pleasure dealing with a dealership who helped us out. I highly recommended World Ford!
Business response:
Thank you Greg for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
The the folks at the service desk did a great job. Brandy was excellent. She tried to get me in and out as quickly as possible despite my car needing multiple tasks done. Although I spent all day there anyways, she was very enthusiastic and apologetic about it. It was a busy day for them and they handled it well.
Business response:
Thank you Brian for the kind words! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!
Great service and and selection
Business response:
Thank you for being our customer, Andrew!
Frequently asked questions about World Ford Pensacola
How is World Ford Pensacola rated?
World Ford Pensacola has a 4.3 star rating with 8,816 reviews.
When is World Ford Pensacola open?
World Ford Pensacola is closed now. It will open tomorrow at 9:00 a.m.
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