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World Ford Pensacola

4.3

About this business

Location details

6397 Pensacola Blvd, West Pensacola, FL, 32505, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.38,816 reviews
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Jay Rush's profile image
Jay Rush 
5 years ago

I brought a car in a few weeks ago and rats got into my Expedition and chewed up multiple seats. Should never happen. 

Sandra Gerrie Cecil's profile image
Sandra Gerrie Cecil 
recommend  Recommended
5 years ago

The man that took care of me was fantastic. I believe that his name is Ryan. 

Stuart White's profile image
Stuart White 
recommend  Recommended
5 years ago

had a great experience here at ford got a great deal on a fully serviced used vehicle my sales person Earl was very helpful and there to answer my question I noticed the transmission was slipping and Earl went our of his way and took it to the manufactured dealership and come to find out there was a recall and they fixed it at no Charge the car is beautiful and runs great thank you Earl for the awesome service and being there for Us we will be back to buy again 

Business response:

Thank you for your kind words, Stuart! We're happy to hear that you had a great experience with Earl. Enjoy your new ride! 

Gary Brooks's profile image
Gary Brooks 
recommend  Recommended
5 years ago

Chris Garrido in the service department was most helpful in getting my truck taken care of in a very quick and efficient manner. 

Sabrina Brault's profile image
Sabrina Brault 
5 years ago

They scratched my rims extremely bad the first time and didn’t tell me the issues with the car as to why it was scratched. I come back the next day and they blamed it on me and my stuff as to why it was scratched. It wasn’t even balanced right and they didn’t tell me the first time as to why. I had to come back a second time to even get an understanding and they want me to come back again to put my old rims on? I didn’t even get offered a refund even after them giving me a car KNOWING I had an uneven number of weights on my ... read more

Toan Nguyen's profile image
Toan Nguyen 
5 years ago

Put my reservation for a new Bronco with World Ford Pensacola. Received a text stating that they would help answer questions, the texts didn’t come off professional. When I called about their Doc fee, they said $500, but when I text to confirm it, it was $800. The answers were inconsistent. I ended up moving my reservation to another dealership. 

Billie Spence Feldman's profile image
Billie Spence Feldman 
recommend  Recommended
5 years ago

I had a great buying experience with Robin and a wonderful service person Judy to make maintanence easy and painless Thank You Ladies 

John Gilbert's profile image
John Gilbert 
recommend  Recommended
5 years ago

Very nice people work there, fast and efficient, very reasonable prices, will go back, great dealership 

Elliott Sharon's profile image
Elliott Sharon 
5 years ago

World Ford Pensacola; July 2020 Who buys a band new vehicle hoping that it will turn out to have serious problems, and that your dealer’s service department will be absolutely terrible, too…??? Let’s face it, we spend a whole lot of money on a new vehicle (mine is a Ford Super Duty diesel truck) and in the process the dealership promises you terrific service if you ever need it, but what if their service department is horrible? How can you know to avoid this dealership? Or can you simply trust the brand (Ford Motor Company) ... read more

Business response:

Thank you for bringing this to my attention. I apologize that your recent experience was unsatisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Jason McDonald General Manager jmcdonald@worldford.com 

Frequently asked questions about World Ford Pensacola

How is World Ford Pensacola rated?

World Ford Pensacola has a 4.3 star rating with 8,816 reviews. 

When is World Ford Pensacola open?

World Ford Pensacola is closed now. It will open tomorrow at 9:00 a.m. 

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