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World Ford Pensacola

4.3

About this business

Location details

6397 Pensacola Blvd, West Pensacola, FL, 32505, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.38,816 reviews
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Steve Webb's profile image
Steve Webb 
7 years ago

Engine light came on in my 2017 F-250, NOX sensor. They fixed. No problem , No charges. Took 2 and a half hour. 

Business response:

Thank you Steve! We thank you for your business and look forward to your next visit! 

Dennis Wheat's profile image
Dennis Wheat 
recommend  Recommended
7 years ago

I just bought a Ford Expedition and I am extremely pleased with my experience. I had an awesome sales person( Deana Kahiapo) who made me very comfortable thru the entire process and everyone was friendly. I want to recommend WorldFord to anyone who wants a vehicle. 

Paul Boyden's profile image
Paul Boyden 
7 years ago

Service was 5 star. Brandy Wells took care of me like i had been a friend of hers forever. Met and exceeded all expectations. Much better service than I've had at other Ford dealers 

Karlis Ezerins's profile image
Karlis Ezerins 
7 years ago

They did a fine job on everything. It took a little longer then usual but Brain kept me inform. They had to get some parts. But overall it was excellent service. Thank you. 

Cyndi Carroll's profile image
Cyndi Carroll 
7 years ago

World ford Pensacola has saved my car once again !!!! Dan in the service department is beyond awesome � He stayed on my Warenty company and got me what we needed and gave me updates daily and was able to get my car fixed and back to me ASAP......thank you so much Dan and world ford ,,,,,,,,,��� 

Business response:

Thank you Cyndi for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Gar Kruk's profile image
Gar Kruk 
7 years ago

54 one star reviews should tell you something. Service Department is ripping people off and service advisors are over charging on repair estimate. Go anywhere else for vehicle service out of warranty. I bought my F350 new from them. As soon as warranty ran out it was diagnosed to have multiple issues recommended be fixed. None of these issues were identified when it was under warranty. I've brought it in twice to have the 4x4 repaired because the auto engage quit working. First time they said it was repaired and I tried to e... read more

Jarod Andrews's profile image
Jarod Andrews 
7 years ago

So I took my truck in to have some warranty work done after being told be a unnamed Chevrolet dealership that my truck couldn't be covered by my bad warranty company not only did they get it covered at World Ford I also got a free rental while they had my truck . Big thanks to Brandy Wells for making this a easy worry free experience. 

Business response:

Thank you Jarod for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Elizabeth Blair's profile image
Elizabeth Blair 
7 years ago

� Absolutely the nicest people AND they gave me a fish dinner today while I was getting my 2017 Explorer serviced. � �� The waiting area and the rest rooms r always super clean. Hashtag important! �� � I’ve never had a bad experience and it never runs over an hour for a regular maintenance service. � Genuinely nice people! � Tim is great, please get him a larger work area! Wink wink...JK! � —> Tim Stay great and see u guys soon! � #doitfordgreat #makestotalsense #blessed #silvia #somewillgetit 

Business response:

Thank you Elizabeth for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Tyler Fox's profile image
Tyler Fox 
7 years ago

I took my truck in because my 2015 f150 automatic locking tailgate wasn’t locking when I locked my truck. I set up an appointment for Saturday at 9 and they immediately took it back and got to work. It was only 30 minutes when they told me there was a recall on the part and that they would call me as soon as it came in. Tuesday at lunch time they called me to let me know parts were in and I told them I would be back by after work. I was only there for 30-45 minutes and they were done with my truck. Needless to say I’m very p... read more

Business response:

Thank you Tyler for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Frequently asked questions about World Ford Pensacola

How is World Ford Pensacola rated?

World Ford Pensacola has a 4.3 star rating with 8,816 reviews. 

When is World Ford Pensacola open?

World Ford Pensacola is closed now. It will open at 9:00 a.m. 

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