World Ford Pensacola's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

World Ford Pensacola

4.3

About this business

Location details

6397 Pensacola Blvd, West Pensacola, FL, 32505, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.38,816 reviews
Select a rating
Christy Holt's profile image
Christy Holt 
7 years ago

The service has always been good for me and my family. We have used World Ford over 25years 

Business response:

Thank you Christy! We thank you for your continued business and look forward to your next visit! 

Nina R Johnson's profile image
Nina R Johnson 
7 years ago

Once we got involved with Chris and the entire crew there at World Ford, they were friendly and helpful. At first there was a glitch with the initial scheduling by the offsite call center. Chris took that in stride and made sure that we were completely satisfied from the moment he started handling our repair until the end. The shuttle bus was a life saver, Jimmy and Erskine were wonderful. 

Business response:

Thank you Nina for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

David de Gafferelly's profile image
David de Gafferelly 
7 years ago

It was mid afternoon on a Thursday, my wife and I were on our way to MS from Destin and we stopped on HWY 98 for a late lunch before getting on I-10. RATS! the car wouldn't start. Fortunately we were able to get a jump. World Ford was the closest Ford dealer, we arrived shortly and the service folks were very helpful. They had a mechanic check my car and found the battery was defective.They handled it shortly and had us on our way. Couldn't have asked any better service, helpfulness or well maintained waiting area. Thanks fo... read more

Business response:

Thank you David for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Mary Ann Franzone's profile image
Mary Ann Franzone 
7 years ago

We had a great experience at world ford. The sales person was very professional and knowledgeable of the stock. We asked Earl to be looking for a truck for my husband to pull his boat. Just as soon as a great one rolled onto the lot for trade in, he called and my hubby went to test drive. Monday it was ours. Everyone there is friendly and helpful. The truck is exactly what we were looking for!! 

Business response:

Thank you Mary Ann for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Al Stefin's profile image
Al Stefin 
7 years ago

We were on our way back to Dothan Al after a rough night in the ER with our son in Mobile. We had a flight scheduled to leave Atlanta later that night and our time table was tight. We got a screw in our left rear tire on our Mustang. We explained our tight time table to the service dept and within 45 minutes, we were back in the road again with a new tire! Excellent service and special thanks to all involved! 

Business response:

Thank you Al for the kind words! It is always great to hear that we were able to make a customer’s service experience truly exceptional! We thank you for your business and look forward to your next visit! 

Sheila Ann Thrasher Thomas's profile image
Sheila Ann Thrasher Thomas 
7 years ago

I had fast curtious service with a smile. Made me feel right at home. While I waited I used their WiFi. Also ate a doughnut with coffee. 

Business response:

Thank you Sheila for the kind words! We thank you for your business and look forward to your next visit! 

Chris Oliver's profile image
Chris Oliver 
7 years ago

1st of all I wanna give a big thank you to Mrs. Brandy Watts-wells. She made sure that everything was done in a timely manner. She made sure I had a rental vehicle and I was able to get to the rental vehicle. She kept me informed on everything that was done. To the service department as a whole, all they make sure that my vehicle was a 100% ready whenever they called to let me know what was going on and what I needed to get done. Thank you, Pensacola World Ford! 

Business response:

Thank you Chris for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Liz Huffman's profile image
Liz Huffman 
7 years ago

Chris and the guys outside in the service Lane are fabulous! I normally bring my car in on Saturday mornings and end up having to wait three to four hours but this time I brought it in Monday morning and it was done within an hour and a half. Will definitely be coming in on a weekday from here on out! I moved here 3 years ago and have always brought my car in for regular maintenance to World Ford and have always been very satisfied. 

Business response:

Thank you Liz for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit! 

Ted Kerrn's profile image
Ted Kerrn 
7 years ago

As an out-of-towner visiting Pensacola, I was quite pleased at the great service I received at World Ford when I stopped in for an oil change in my F-150. My service advisor, Tim, was outstanding! I may have to arrange to be in Pensacola for my next Ford service -- dealing with Tim made the service process easy! 

Business response:

Thank you Ted for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit! 

Frequently asked questions about World Ford Pensacola

How is World Ford Pensacola rated?

World Ford Pensacola has a 4.3 star rating with 8,816 reviews. 

When is World Ford Pensacola open?

World Ford Pensacola is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com