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6397 Pensacola Blvd, West Pensacola, FL, 32505, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This is the second time I've had my Ford Fusion that I bought from World Ford in for repairs and both times I made appointments that were not kept, by them. The second time was for recall work that should have taken 3 hours but they kept it for 2 days.
My service was excellent! The shuttle service was awesome. Everyone was helpful and courteous. I would highly recommend World Ford Service to all!�
Business response:
Thank you Jacklyn for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Had my F150 truck serviced today. The entire procedure was smooth and efficient. DAN Blocker, service consultant, did a great job. Employees like DAN make the decision to return easy.... WARREN TATE
Business response:
Thank you Warren for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Great service; Brandi Wells is awesome!
Business response:
Thank you for your kind words for our staff, we appreciate it!
Very fast service. The representative (Dennis) that helped me was very friendly and informative. I will definitely be bringing my car back in the future.
Business response:
Thank you for being our customer, Kristina. Glad to hear that Dennis has done a good job for you and your vehicle!
I had an amazing experience at world ford! After shopping around at several dealerships, I inquired about a car at world ford and Aaron was very prompt to reach out to me, but was not pushy. He helped make the sales process easy and stress free! When we're ready to trade in our other vehicle we will definitely be back!! Thanks!
Business response:
Hi Garbrielle, Thank you for your kind words for Aaron! We are glad to hear we have done a great job for you, thank you for being our customer.
Kyle is great and has exceptional communications with a zeal to listen to what the customer needs and wants. My 2nd truck from Kyle at World Ford. My trade in value on my F250 was high too.
Business response:
Thank you David! We are thrilled that you had an exceptional experience! Thank you for your kind words about Kyle and for your continued business! 😁🚘💕
It's one thing to provide exceptional service one time, two times, or even three times but it's an entirely more awesome and rare thing to build an incredible relationship with a customer for life. That's what DAN BLOCKER does every day and I've never experienced anything but AMAZING service from him.
Business response:
Thank you for being our customer, Aaron! We appreciate your kind words for Dan, it's great to hear we have earned your business for life.
My most recent and past visits to World Ford has been disappointing. I can't tell you how many oil changes I got and the service technician found one way or another to do a poor job. They kept me as a customer by offering future oil change at no charge. Like any one would do; why turn down something when you can get it for free. I have a Ford F150 and a Shelby GT500. I am officially done with World Ford. I honestly will not step foot in World Ford of Pensacola ever again! Update... I recently visited World Ford to talk with ... read more
World Ford Pensacola has a 4.3 star rating with 8,816 reviews.
World Ford Pensacola is closed now. It will open at 9:00 a.m.
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