This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Woodforest National Bank
- Banks
- Shenandoah, TX
About this business
Location details
1599 Lake Robbins Dr #100, Ste 100, Shenandoah, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This bank is not what it used to be. Recurring fraud and the bank doesn’t care. Keeps happening. After 20+ years we are moving everything. If you want your money safe, I do NOT recommend this bank.
Business response:
Dear Connie *******, thank you for bringing this to our attention. We would like the chance to look into your concerns. Please send an email with your contact information to CustomerAdvocacy@woodforest.com. Thank you!
Flat out refused to authorize payment with my funds even after I verified authenticity of charges. My money my choices. Transaction was going to my son but was questioned about his last name different than mine! Hello it’s called marriage or divorce!!! They have no right to determine my transaction
Business response:
Dear Kimberly ******, thank you for bringing this to our attention. We would like the chance to look into your concerns. Please send an email with your contact information to CustomerAdvocacy@woodforest.com. Thank you!
I have had a this is account as well as a personal account for 16 years at Woodforest national Bank. During this time it has been good. They've been good to me and I have stuck with them. I will leave this review for the Havelock North Carolina branch. I wrote a check this morning to one of my employees and accidentally wrote 2003 then wrote a four right over to three. Employee called me while in the bank and said that they would not accept the check. I asked to speak to them they refused and laughed when I said that I have ... read more
Business response:
Dear Randy *******, thank you for bringing this to our attention. We would like the chance to look into your concerns. Please send an email with your contact information to CustomerAdvocacy@woodforest.com. Thank you!
this is the worst bank in the world, on several occasion have they messed up on our accounts first they put the wrong amount of money in by several thousands and admitted they messed up but instead of fixing the issue they withdrew all my money in my account and made in go negative I had to pay them for their mistake then they got my account mixed up with my mothers and they drafted my moms house payment out and rejected my truck payment when there was enough money for both they constantly lock you out of online banking and ... read more
Business response:
John *******, we would really like the opportunity to correct the situation. If you will send an email to CustomerAdvocacy@woodforest.com with your contact information, we will get in touch with you shortly. Thank you!
I love this bank. Been there 5-6 years now and they are so easy to work with. Always looking out for my best interest and keeping me informed every day if what's going on with my account(s).??
Business response:
Woodforest is dedicated to providing quality customer service and appreciate your feedback. Thank you very much for taking the time to share your experience with others. On behalf of everyone at Woodforest, we appreciate your kind comments regarding the service received from our team members. We look forward to serving your future banking needs.
I have been with Woodforest National Bank since about 2001 or 2002. At first, I just liked that they were open 7 days a week (that changed with COVID), and had branches pretty much everywhere. Since then, I have been pleased to have a close working relationship with David Brown in the Sherman TX branch, especially recently when he helped me tirelessly with a Zelle snafu. (No more Zelle for me!!) I also very much enjoy getting an email EVERY MORNING when there is a transaction pending or completed, and another one EVERY MORNI... read more
Business response:
Dear Christine *******, thank you for bringing this to our attention. We would like the chance to look into your concerns. Please send an email with your contact information to CustomerAdvocacy@woodforest.com. Thank you!
Worst Bank EVER!!! Do not ever bank with them! You’ll be behind everytime !
Business response:
Dear Leslie ******, thank you for bringing this to our attention. We would like the chance to look into your concerns. Please send an email with your contact information to CustomerAdvocacy@woodforest.com. Thank you!
If I can give this Bank less than zero, I would. I was a victim through a Fake ******** Representative, and a Woodforest Bank Supervisor seen it and agreed with it. I confirmed that it wasn't me, she even gave me the phone number that was associated with the Fake ******** Representative, and it was a dispute done on both ends and a Promissory was told to me to refund my money back in my account and that they will go after them. Well long story short, Woodforest Bank is not standing up to their end of the agreement and it's o... read more
Business response:
Dear Emma ******, thank you for bringing this to our attention. We would like the chance to look into your concerns. Please send an email with your contact information to CustomerAdvocacy@woodforest.com. Thank you!
My son is 17 and works at a Walmart Subway that has a Woodforest National Bank. One of their employees kept going to the Subway to try to get them to open an account. She came by multiple times in one day and my son finally agreed to open an account. I am disgusted with the pressure selling tactic. He is only 17 and I thought under 18 isn't allowed to legally open an account without a parent or guardian permission. He already has a bank account and he told her that but she still kept pressuring him. Is this ethical?
Business response:
Dear Jennifer ********, thank you for bringing this to our attention. We would like the chance to look into your concerns. Please send an email with your contact information to CustomerAdvocacy@woodforest.com. Thank you!
Frequently asked questions about Woodforest National Bank
How is Woodforest National Bank rated?
Woodforest National Bank has a 1.6 star rating with 227 reviews.
When is Woodforest National Bank open?
Woodforest National Bank is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com