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Woodforest National Bank
- Banks
- Shenandoah, TX
About this business
<strong><span style="font-size: 12px;">Woodforest National Bank is a full service bank currently operates in Texas, Alabama, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Mississippi, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Virginia and West Virginia.</span></strong>
Location details
1599 Lake Robbins Dr #100, Ste 100, Shenandoah, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
THIS BANK IS THE ABSOLUTE WORSE BANK EVER!!!! THEY STOLE OVER 2K OUT OF MY ACCOUNT AND REFUSE TO GIVE ME MY MONEY BACK!!!!!!!!!!! I AM FILING A LAWSUIT AGAINST THIS FRAUDULENT BANK!!! DO NOT USE THIS BANK, ESPECIALLY FOR BUSINESS!!!
Business response:
We would like a chance to look into your concerns. Please send us an email to CustomerAdvocacy@woodforest.com with your contact information so we may reach out.
The bank allowed a bank account to be opened in my name without my authorization. Then wouldn’t close it when I called them.
Business response:
We hear your frustration. We'd like to get a few more details. Can you send an email to CustomerAdvocacy@woodforest.com with your contact information so we can reach out?
Man I wish negative stars was available because this company is the absolute worst. Literally have been getting hung up on all morning trying to settle a fee that was erroneously put on my account. Sad part is I can't even get in touch with anyone. This company is ***, promptly switching my monies to a reliable ******* ***account. Atleast there are no hidden fees and THEY COMMUNICATE WITH THE CUSTOMER. ******.
Business response:
We regret that your recent experience was less than you'd hoped for. We appreciate your feedback and would like to look into this further. Please send an email to SocialMedia@woodforest.com with your contact information.
This email is describing a horrendous incident between myself, a Woodforest customer, and Mr. Damian ****** I arrived at about 3:00 pm at the Woodforest on Shiloh Glenn and Chapel Hill in Durham, NC, located inside of Walmart. Having worked at home for a half day, I plan to arrive before the bank closes just in case I need assistance. The bank closes at 4:00pm on Saturdays. I intended to use only the Kiosk, as I planned to remove one of my auto bill pay accounts, and initiate a different bill pay account. Since I had perform... read more
Business response:
We regret that your recent experience was less than you'd hoped for. We appreciate your feedback and would like to look into this further. Please send an email to CustomerAdvocacy@woodforest.com with your contact information.
I have been with woodforest for over 3 years. During that time account was closed because of no activity for 30 day. I had 218 in there at the time. That was very frustrating. Had I known that I would have bought some gum. But woodforest quickly opened up another. But I had to change all my direct deposits. But I honestly must always get the nice one lol. And there loan department has always came to my rescue in emergency situations. When other banks said no woodforest said yes! I love them and thank God for there help. ??
I went to buy a $27 sewing from a retailer in the UK and this bank froze my bank card! I went to my local branch and they said they cannot allow me to use my own money to make purchases outside the US. They said all foreign sellers are fraudulent. How stupid can a bank be?
Business response:
We would like a chance to look into your concerns. Please send us an email to CustomerAdvocacy@woodforest.com with your contact information so we may reach out.
I have never had more confidence in a bank as I have in Woodforest. Some of the staff that I have worked with have moved to other locations or other banks, but I still think Woodforest is a good community bank. Considering the issues facing any and all businesses due to COVID, I don't really feel the bank is to blame. I'm one willing to see this bank through - and they repeatedly show me they are there for me.
Business response:
Woodforest is dedicated to providing quality customer service and appreciate your feedback. Thank you very much for taking the time to share your experience with others. On behalf of everyone at Woodforest, we appreciate your kind comments. We look forward to serving your future banking needs.
I'd hove negative 5 stars if possible. Most ridiculously stupid banking experience I've ever had. The app is horrible. Over $400 in fees in less than a month. Theres no fraud or unauthorized charge protection at all. They onky care about finding any way to charge you for absolutely any reason. Literally withdrew money one time from a different atm than the solitary single one that a customer can wd from that was inconveniently located...we paid $9 to take out $200 ONE TIME!!! F THIS BANK!!! DO NOT GO HERE
Business response:
We appreciate your feedback. Would you mind sending an email to CustomerAdvocacy@woodforest.com with a good phone number to reach you? We'd be glad to address any concerns.
This is the worst bank! I deposited a check from my attorney and they put a seven day hold! It's a local bank account! They gave me theses bogus reasons. I need that money! All done with Woodforest bank!
Business response:
Would you mind sending us an email to customeradvocacy@woodforest.com with your name and a good phone number to call? We'd like to know more about the situation.
Frequently asked questions about Woodforest National Bank
How is Woodforest National Bank rated?
Woodforest National Bank has a 1.6 star rating with 220 reviews.
When is Woodforest National Bank open?
Woodforest National Bank is closed now. It will open at 8:00 a.m.
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