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Woodforest National Bank
- Banks
- Shenandoah, TX
About this business
<strong><span style="font-size: 12px;">Woodforest National Bank is a full service bank currently operates in Texas, Alabama, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Mississippi, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Virginia and West Virginia.</span></strong>
Location details
1599 Lake Robbins Dr #100, Ste 100, Shenandoah, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible must be the worse banking institute in history. Switched banks to them to fit my needs locations etc. Everything they advertised was false. I came into branch deposited a check. They called verified the check was good. The check was deposited then the teller decided to put a hold on the funds for 7 days. Yet another customer same situation they called handed money over hmm. Then called corporate they were useless they said they dont handle that only the branch mgrs handle. District manager was supposed to call me ba... read more
Business response:
We’re disappointed to hear that. We understand how frustrating it can be. Please send an email to SocialMedia@woodforest.com so we can look further into your situation.
I have been a custome for over 5 years and have been using mobile deposit for several years. I notice today that my mobile deposit had been rejected which cost me 64 dollars in overdraft fees. The photo was perfect, flat, clearly visible. I called they said image quality. They gave me option to resubmit but would not give me the 64 in overdraft charges back. Keep in mind i have deposited the same amount on same day weekly for several years!
Business response:
Thank you for taking the time to share the details of your recent experience. We'd like to take a closer look into what happened. Please send an email to SocialMedia@woodforest.com with your contact information.
They have lied about charging me for seting up debit cards multiple times
Business response:
We'd like the chance to correct the situation. Please send your contact info to SocialMedia@woodforest.com and we'll be in touch.
Horrible bank to bank with,bad service..
Business response:
We would like a chance to look into your concerns. Please send us an email to socialmedia@woodforest.com with your contact information so we may reach out.
Horrible bank. They allow things to come out even when you are negative... because of them letting things come out. Then they charge you for everything they allowed to come out when you didn't have the funds to begin with. I had somethings on auto pay that I had forgotten about and they let everything come out even when I was already in the red. I have never had a bank allow money to come out, even auto pay things, if the money is not available. Every month the decline my auto pay for my mortgage when the funds are there, bu... read more
Business response:
Oh no! Thank you for letting us know about this. Please email your contact information to SocialMedia@woodforest.com. We'd like to help as best as we can.
They will tell you whatever they feel you want to hear to open an account. Horrible bank, HORRIBLE customer service, and no business morals. Do not recommend taking your business here.
Business response:
We hear your frustration. We'd like to get a few more details. Can you send an email to SocialMedia@woodforest.com with your contact information so we can reach out?
This is the most incompetent bank I have ever dealt with! Every week I have to dispute something which means I have to go to a branch then wait 7 days to get my money back. If it only takes you minutes to take it out of my account it should only take minutes to correct. Also when you call customer service they lie and tell you the issue will be resolved in 24 hours but it isn't. Meanwhile their incompetence causes your account to be overdrawn and they want to charge you for it. I had a charge that was duplicated how hard is ... read more
Business response:
We’re disappointed to hear that. We understand how frustrating it can be. Please send an email to SocialMedia@woodforest.com so we can look further into your situation.
Horrible bank that scams their loyal customers out of their hard earned money. I have been with this bank for 5 years. I had a direct debit rejected bc at the time I did not have the available funds to cover the charge. Ok that's fine but what isn't fine is they still charged me a $32 NSF fee even though they rejected the payment! So you mean to tell me that they think the deserve $32 of my money and didnt even cover the payment?!?! If they would've covered the payment then I would understand but they stole $32 and rejected ... read more
Business response:
We apologize for such a difficult experience. We would like to look further into your situation. If you’ll send an email with your contact information to SocialMedia@woodforest.com, we will get in touch with you.
I deposited 20k at woodforest and my money was manipulated inside the branch, how ever they can change the balance they did...I thought I was loosing my mind but money that was manipulated was taken.
Business response:
Sounds like we need to learn more details of the situation. Please send an email to SocialMedia@woodforest.com with your contact information so that we can look into this.
Frequently asked questions about Woodforest National Bank
How is Woodforest National Bank rated?
Woodforest National Bank has a 1.6 star rating with 220 reviews.
When is Woodforest National Bank open?
Woodforest National Bank is closed now. It will open at 8:00 a.m.
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