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Woodforest National Bank
- Banks
- Shenandoah, TX
About this business
<strong><span style="font-size: 12px;">Woodforest National Bank is a full service bank currently operates in Texas, Alabama, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Mississippi, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Virginia and West Virginia.</span></strong>
Location details
1599 Lake Robbins Dr #100, Ste 100, Shenandoah, TX, 77380, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Will be taking my business somewhere else bank is horrible. One minute they close at 7 then they close at 6 I drove all the way to the Woodforest on galleria blvd Charlotte NC from work to cash my check so I can feed my son it’s 5:59 the lady couldn’t even cash my check talking about we changed our hours from 7 to 6 because we are short staffed! I am going to close my account and go to another bank with more options and steady hours!!!!!! Do not mess with bank they are horrible in every way!!!
Business response:
Latoya *******, thank you for letting us know about this. Please email your contact information to CustomerAdvocacy@woodforest.com. We look forward to hearing from you.
If I could leave a 0 I would! I've had nothing but problems since opening this account a few days ago and get no where with customer service! I'll be going to a better more established and highly rated bank. DO NOT BANK HERE!
Business response:
Thank you for your feedback, Kathryn ******. Would you mind sending an email to CustomerAdvocacy@woodforest.com with a good phone number to reach you? We would like to address your concerns with you. Thank you!
Automated system is terrible. I've been complaining operators managers and emailsed corporate office.... the automated system can't recognize the proper numbers whether you speak it or manually type it in, this has been going on for 10 months, they just don't care.... today I switched to ***** *****. .... the only reason I stayed the last 11 years because I love the folks at my local branch. Do yourself a favor find another bank! And it's not my phone. Same issue with my wife's phone. Stay away from this ghetto bank.
Business response:
We’re disappointed to hear that. We understand how frustrating it can be. Please send an email to CustomerAdvocacy@woodforest.com so we can look further into your situation.
This is the third , yes third time someone got into my account. The first time 1500 was taken but the bank immediately credited my account. The second time the fraud department caught it and notified me so nothing was taken out. Now for the first time my account was cleaned out and left me with a negative balance and I have to wait 10 days for an investigation? Who spends 250, 140,100, 150 at Buffalo Wild Wings and then 130 at whataburger in the same day then a motel 6 for 180 in San Antonio and Austin Texas when I was in Co... read more
Business response:
Thank you for your feedback, Heather Harrison. Would you mind sending an email to CustomerAdvocacy@woodforest.com with a good phone number to reach you? We would like to address your concerns with you. Thank you!
My payroll was deposited in my account on Friday and by Saturday my account was deactivated. No warning or nothing. I was told to go to the branch and I could get MY money out however when I got there they refused to give me my money. I have been a customer for a month and they can consider this my final month with them. This is highly unacceptable considering my state just went through a natural disaster. This bank is the worst.
Business response:
Sheikena *******, we would really like the opportunity to correct the situation. If you will send an email to CustomerAdvocacy@woodforest.com with your contact information, we will get in touch with you shortly. Thank you!
I had my second chance business checking and personal checking since I started my small business over 10 years ago. Woodforest closed my two accounts overnight recently due to "fraudulent activity" in my account. I went to two different bank locations to get this settled just to be told I had to travel back to the original location to retrieve my business funding since my accounts were close permanently. I spoke with the general manager named Carlos at the San Antonio, TX, Vance Jackson location and was informed I would rece... read more
Business response:
We’re disappointed to hear that. We understand how frustrating it can be. Please send an email to SocialMedia@woodforest.com so we can look further into your situation.
If I could 0 stars I would..Woodforest is the worst bank ever...they allow companies to take your money out of your account and don't care..I hate this bank..I advise no one to use it..
Business response:
We'd like the chance to correct the situation. Please send your contact info to CustomerAdvocacy@woodforest.com and we'll be in touch.
They don't deposit direct deposits right away I'm very disgusted.
Business response:
We apologize for any inconvenience you experienced. We would like the opportunity to look further into your situation. Please send an email to CustomerAdvocacy@woodforest.com with your contact information and we will get in touch with you to address the matter.
I do not like woodforest bank, they have turned me down on three loans. I will never apply for a loan ever again with this terrible bank, and they never call you ether way.i will be looking to do my banking somewhere else. Will never put my large sums of cash in this bank when I cash in!!!!!!
Business response:
We’re disappointed to hear that. We understand how frustrating it can be. Please send an email to SocialMedia@woodforest.com so we can look further into your situation.
Frequently asked questions about Woodforest National Bank
How is Woodforest National Bank rated?
Woodforest National Bank has a 1.6 star rating with 220 reviews.
When is Woodforest National Bank open?
Woodforest National Bank is closed now. It will open at 8:00 a.m.
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