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Windstream Corporation
- Telecommunications
- Little Rock, AR
About this business
Windstream Corporation, formerly known as Valor Communications Group, is headquartered in Little Rock, Ark. It was formed through the merger of Alltel's landline business and VALOR Telecom. Windstream Corporation provides phone, broadband and digital television services to residential, small and medium, and large businesses. The company offers broadband, digital television, phone, bundles and premise equipment to residential, and small and medium businesses. It offers data solutions, phone, premise equipment and wholesale se... read more
Location details
4001 N Rodney Parham Rd, Little Rock, AR, 72212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst in customer service! Internet was out 3 days in a row at night, and I spent 1 hour and 12 minutes on the phone listening to the same message over and over again. Then they tell me there is an outage in the area. Unbelievable! Nothing resolved, and I have to call billing during business hours to ask for a refund. I pay $95.11 for high speed internet, and phone, and I deserve to receive what I pay for! I would never recommend this company! I am always having issues with video buffering or signal dropping. We pay for ... read more
Internet is insanely slow, can't have more than one person using it at a time or it lags and/or stops altogether. I have tried to call for help/support but can't get a real person. Automated operator always disconnects me. Cannot wait for another option available in my area!
Our phone and internet went out Saturday June 25th, and I called right away. First you have to deal with a computer generated voice that is annoying then when I finally get someone who says they will put in a ticket and they might make it out by July 2nd. Oh and by the way you don't have indoor wiring protection. Oh yes I do, and it is a real good thing I have a cell phone in case something happens. Windstream came in and bought out our phone company and they couldn't care less about the people who lost their jobs or the cus... read more
The Windstream that Services The Rock Georgia is complete Monopoly and they treat their customers as such, they are terrible at customer service and I suggest any other companies but Windstream, it seems that they only do business where they are the Monopoly I can treat their customers like s***...
The worst company of all time. Call to get assistance on why my internet is off and on constantly when I was told I am in an area that won't be upgraded for another year and there's nothing they can do. Can't even offer me a lower rate for the Internet I pay for but only get to use maybe once a week because of their mistakes and problems in my area. It's sad that this is the only company that can reach my house. I'm appalled at the customer service reps that I have spoken with. Seems like as soon as they pick up the phone th... read more
One of y'all pick up the phone and get this ass chewing from me on customer support. Been on hold for an hour.
We have your high speed internet and it sucks. You wait on hold forever with customer service only to get someone who knows less than I do. Nobody will email you back
The Internet is very in and out and the customer service is very rude. I wish I could switch
Worst customer service, the last customer service rep I spoke with (I've spoken 6 in the last 3 days) laughed at me and said my internet problems were with my computer set up. I've only spoken to one good rep who actually was in the process of helping me before our call was disconnected. Certain webpages will not load, I can only view saved copies of them. I can also not access some of the apps I've downloaded for Windows 10 and some for my tablet that I have downloaded off the Google Play Store. I know these work because I'... read more
Frequently asked questions about Windstream Corporation
How is Windstream Corporation rated?
Windstream Corporation has a 1.2 star rating with 444 reviews.
When is Windstream Corporation open?
Windstream Corporation is closed now. It will open at 9:00 a.m.
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