Window World Twin Cities

Leslie R 

on BBB

a year ago

The salesman was very pleasant and knowledgeable. The installers were professional and worked diligently all day to remove and install a new bay window. However, the side windows only had a half screen so if you opened the top window bugs and bees could fly in. It is my opinion that if a window opens it should have a screen. After paying thousands for the bay window I had to pay an additional $160 to have Window World install full screens which should be standard on any window that opens. 

M. S. 

on BBB

2 years ago

Window world promised a high performance product, a manufactures lifetime warranty, AAMA and NERC certified, the good housekeeping seal. We signed the contract April 2021, and were told they would be installed no later than August of 2021. We gave a cashiers check for 1/2 the total payment. In September 2021, we received a call that the patio door was damaged and unsuitable to installed, along with other windows. October, 2021 the windows were ready to be installed, only to be canceled due to the installers being sick. Late ... read more

Kate G 

on BBB

2 years ago

Pur sales rep and the installers were great! The pricing was what we were expecting when we bought our home with the intention to replace the windows. Sometimes it was tricky getting in touch with someone in the office. I work retail and can't have my phone on me, so it was frustrating playing phone tag. But work was able to be completed and they look great! 

Tammy M 

on BBB

2 years ago

I had a great experience with Window World from beginning to end. They came out in the beginning to give me a quote and didn't play any of the games the other companies did with pricing and discounts. Very upfront on charges. The installer worked hard and was very professional. Cleaned up all messes and windows look great. The City Inspector said the best job he's seen yet. 

Ruth N 

on BBB

2 years ago

Quick response to request for estimate. Custom doors came quickly, in about two months. Impressed by quality of doors and quality and speed of installation. Easy company to work with. 

Jeanne D 

on BBB

2 years ago

I was extremely happy with window World when I was looking for windows and they were very kind and helpful. I have had my windows since 2013. I am currently having problems with my Bay window which is leaking. I have called 2 times and am told someone will return my call. They returned my call a week later, and explained to me that they would be in touch. I called 2 more times to find out if my window that is under warranty will be covered and now I don't hear back from them. Not sure if they are going to stand behind their ... read more

Carol P 

on BBB

2 years ago

Window World was awesome! I used them in the past and decided to go back to them again. Great product, professional installers and sales people. Cleaned up at the end of the job and quick installation. Very satisfied!! 

Randy S 

on BBB

2 years ago

No high pressure sales tactics. Best prices in town based on several bids I received. Clear up-front pricing. Had 9 full frame replacement windows and one patio door installed. Had to wait several months for the windows to be manufactured but that is certainly not their fault. Installers did not rush through the work, they did it properly and took pride in their work. Excellent clean up. Would highly recommend! 

Tyler N 

on BBB

2 years ago

Window World was amazing from start to finish. The salesperson was kind and professional, and the construction team was friendly and knowledgeable about their work. Highest quality for a fair price, I would never shop anywhere else for windows!