White Allen Volkswagen

Steve 

on DealerRater

8 years ago

Good Buying Experience The dealership is in a fairly new building and is clean and inviting. Good overall experience with the purchase and overview of the vehicle I purchased. Definetly would recommend. 

MRDANDC1 

on DealerRater

8 years ago

car routine maintence very friendly and knew exactly what was to be done at this time. waiting area was nice and cool was hot as usual outside. also asked to have the interior of my front window wiped down to get rid of film.. that's a plus for me!! 

RAGDOLLANDY1 

on DealerRater

8 years ago

40k service I started using White Allen last year when I became unhappy and treated poorly by another VW dealer in the area. They were very polite and listened to the problem I was having with my Jetta. I was so frustrated I didn't think I would even keep my car. They were very through and found the problem. It was fixed. I know that cars are expensive to repair these days, but they tend to be cheaper than their competitor. Yesterday I had my 40k service done at their new facility. What a nice place. The people were so frien... read more

MELVINH508 

on DealerRater

8 years ago

Professional and efficient. The work was done better than expected and all areas were clearly explained. Had a confidence when leaving the dealership. A beautiful service experience was had. 

CHARTONY 

on DealerRater

8 years ago

oil chang Oil change and tire rotation was very costly. I had a Honda before my VW and White Allen oil change for the my Honda was $39 vs $89 for WA VW This will probably be my last oil change at WA VW 

ipampublic 

on DealerRater

8 years ago

60k service Very informative , excellent service. Friendly and helpful. Ryan was excellent and the check out process was fas and easy. New facility is nice. Great job 

PFULLENKAMP001 

on DealerRater

8 years ago

Great Service I try to always keep my car in great condition and your service department helps me do just that. I did have one thing the last time I had service my instruction manual was not put back in my glove compartment. I did feel the dealership should have replaced that. I was told they don’t have those. Maybe they should have ordered me one. Thanks for helping me with my clock!! 

KAYFREEZE 

on DealerRater

8 years ago

Replace Backup Camera and Car Detailed I was informed of the progress of the backup camera repair. Some issues had come up, but the service department resolved the issues quickly. I also had the car detailed and it looked great (like a new one).Thank you so much. 

Steve S 

on DealerRater

8 years ago

Errors and Issues The car had obvious issues which were not fixed (fan motor & door lock). Loan paper work had error (wrong interest rate). Manager did not return call.