This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Westside Hyundai
- Car Dealers
- Jacksonville, FL
About this business
You find yourself asking, Where is there a new Hyundai dealer near me in Jacksonville, FL, that also offers pre-owned vehicles? The answer is Westside Hyundai.
Location details
1672 Cassat Ave, Jacksonville, FL, 32210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Used car buyers beware. Have your own mechanic check out the car. We were assured by the sales manager that the vehicle was shifting correctly. Next morning the car stalled. Went to the dealership to undo the sale of the used car and get our son's vehicle back. Was told we bought as is. The car needs a new transmission plus a new fly wheel. This is costing us more than we paid for the car. Dealership is more concerned about the sale as opposed to customer service or returning customers. We have been without a vehicle since o... read more
RecommendedCourteous customer service
the salesmen are awesome here, but the servicing SUCKS. I have a prepaid maintenance contract for tire rotations/oil change. I always make an appointment when I know it’s time. I pull up in the designated check in area, people will walk by, look at you and not even speak to you. Took 15 mins to get checked in today for a OIL CHANGE today. Not only that but I dropped the car off there because I have a 4 month old baby and last oil change took 3 hours so I didn’t want to wait in their lounge for 3 hours again with a baby. Drop... read more
Business response:
Hi Alyssa, we are so sorry to hear this! We would like to apologize for any negative experience you may have encountered on our behalf. Rest assured, this is not the level of customer care we strive for. In an effort to make things right, please call our General Manager, Frank Reynolds, at 904-384-0050. Thank you.
do nothing but lie to your face from sitting with salesman then their sales approval then let you leave with new vehicle only to have them call you back in to put you in a messed up used car that aint worth nothing and almost kills you cuz it stalls out...then they put you in another new car that has malfunctions from the start such as usb not working ..no electrical ports working to them changing it out but getting the part from a car on the lot ...then after first service nothing but more problems ...this place has taken a... read more
Made an appointment to get my oil changed, and still had to wait for 2.5 hours and then they told me I needed to change my engine and cabin air filters and I declined. When I got home, my husband checked them both and they both still looked brand new. Will never visit this dealership again.
Cordell H***** sold me my Venue 2020. He was highly professional and walked me through the process. There was no pressure. Inspite of my credit he went out of his way to get me a new car. I am very happy!!!
I recently purchased a 2020 Tuscon the service was excellent! From entering to friendly faces to filling out the dreaded paperwork the process was smooth and painless. Cornell was very knowledgeable about the vehicles and. very patient. He is GREAT!!!
Business response:
Holly, thank you so much for your positive feedback and recommendation! Please let us know if there is ever anything else we can do for you!
they were extrodinarily helpful. especially Kelly Walton in service , who offered all kinds of help for me to access the disabled vehicle I was picking up. a Doll!
Business response:
Nick, thank you so much for your positive feedback and recommendation! Please let us know if there is ever anything else we can do for you!
Sherman sold me a beautiful race red Veloster N and I couldn’t be happier. Process was super easy, and convenient and Sherman helped break everything down for me. He was personable and welcoming, and really simplified the entire car buying process for me. If you’re going to get anything here, ask for Sherman!!
Business response:
Thank you for your business and for trusting us with your vehicle! We are glad to hear that you had an exceptional experience! Let us know if there’s anything else we can do for you in the future.
Frequently asked questions about Westside Hyundai
How is Westside Hyundai rated?
Westside Hyundai has a 4 star rating with 2,083 reviews.
When is Westside Hyundai open?
Westside Hyundai is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com