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Westin St Louis

4.2

About this business

Premier Downtown Location In The Historic Cupples Station District, Across From Ballpark Village, The Cardinals' Busch Stadium, And Just Blocks From The Gateway Arch. 

Location details

811 Spruce St, Saint Louis, MO, 63102, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,425 reviews
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RayRay Sexauer's profile image
RayRay Sexauer 
recommend  Recommended
5 years ago

Everyone, from the Valet guys, to the front desk staff, and especially Paige the bartender were FRIENDLY!! Good food. Good drinks. Nice people. Highly recommended. 

Shannon Lamberti Carroll's profile image
Shannon Lamberti Carroll 
5 years ago

I will never stay at this hotel again. I was charged for a breakfast I never ordered or ate yet they refuse to refund my money. I stayed one night with family members - essentially a place to stay after a concert - and utilized no other services. I am not one to complain or dispute charges that are truly mine. To say I’m frustrated is an understatement. I’ve always preferred the Marriott brand, but now I will explore other options for both personal and business travel. 

Edvin Cehic's profile image
Edvin Cehic 
recommend  Recommended
5 years ago

I loved your hotel the staff is super polite and respectful I love the bar area you guys have including the food it’s delicious thank you so much for the outstanding services 

Chad Williams's profile image
Chad Williams 
5 years ago

I will be more than willing to change my review of this hotel crazier on multiple occasions. But the lack of resolution over the front desk taking $200 of my money without even asking. And then for the last week I have been given the runaround by the front desk who doesn't know what's going on so then transfers me to a voicemail of some person that never calls back. and then the email I got nobody responded back to so when they want your money they are quick to be on you but if they take your money and you want to try to get... read more

Robin Willia's profile image
Robin Willia 
recommend  Recommended
5 years ago

I stayed at The Westin St. Louis this weekend, and I thoroughly enjoyed my stay. From the time I checked in until the time I checked out, everything was great. I'd definitely stay at this location again! 

Francella Jackson's profile image
Francella Jackson 
recommend  Recommended
5 years ago

Milton, the valet attendant, was nice, friendly and professional. He made me feel welcomed from the moment I arrived. What a great first impression? He is definitely an asset to your hotel. 

Marissa Conaway's profile image
Marissa Conaway 
5 years ago

So absolutely fed up with rude employees everywhere you go anymore! Booked 2 adults one child and as given one bed and told to have someone sleep on the floor! I’m pissed! 

Taylor Baker's profile image
Taylor Baker 
recommend  Recommended
5 years ago

Everything about this hotel was great. Especially the rooms. Way bigger than expected! Perfect location as well! 

A'moni Ja'zaraye's profile image
A'moni Ja'zaraye 
recommend  Recommended
6 years ago

Honestly, there were so many mixed reviews on your hotel that I was actually nervous to stay here; however, while I only stayed one night, I will say that it was one of the best stays I've had at a hotel. From the moment I checked in, I felt welcomed. Front desk staff checked me in and the lady gave me one of the newly renovated rooms on the 4th floor and it did not disappoint. It was so beautiful! Loved the comfy king size bed, pillows, décor, and the big flat screen. I absolutely LOVED the bathroom. Overall cleanliness was... read more

Frequently asked questions about Westin St Louis

How is Westin St Louis rated?

Westin St Louis has a 4.2 star rating with 2,425 reviews. 

When is Westin St Louis open?

Westin St Louis is open now. It will close at 6:00 p.m.  

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