Wells Capital Management

LSG 

on BBB

8 years ago

I chose to take out a student loan from WF in order to reduce my interest by a quarter percent using the direct deposit option. I've noticed this before, but this was the last straw. Days before my payment is due, depending if i have other 'pending' debits, my payment for the school loan of over $400 will kick in, and sit in my pending payments, causing all of the other charges to result in overdraft. $10 for gas turns to $45. Utilities that would have otherwise cleared have $35 added to each one. This is a ridiculous abuse ... read more

Kara F. 

on BBB

8 years ago

The location on Racetrack Rd. in **** ****** ***** ** ***** closed Friday Sep. 8th at 3pm and now today Sep 13th they are still closed. which is against the Federal Law to be closed for more then 3 days. FWB was not impacted by Hurricane Irma at all. Every other Bank and School in our county opened Tuesday Sep 12th. Call head quarters and they were no help on trying to find out why they are closed. Now all my money is in this bank and the closest Wells Fargo is an hour away one way. Please help shut Wells Fargo down, they ar... read more

Joseph D. 

on BBB

8 years ago

I have a 401K account with Wells Fargo. I need a copy of my statement. I was on the phone with them for 40 minutes setting up an online account because they refused to fax or email me one and their website was down. I have been trying for 2 days to get on their website and it is still not up and working. How does anyone get access to their information with this institution?!!! I have been researching this issue and I have found that this is a continual problem. I need my statement!! 

Mindy B. 

on BBB

8 years ago

I had my assistant (who always pays my bills) call up on the due date to make my Wells Fargo account payment. She gave them all of my information and her name and asked only to issue the payment to my account. After 10 minutes of back and forth with the rep (asking repetitive questions and not even speaking English well) finally said that she is not on the account and cannot issue the payment. Mind you now its the day its due and the office closes in less than 30 minutes, they would NOT take my money. I end up trying to use ... read more

patricia 

on BBB

8 years ago

Don't trust wels fargo practice finance. They dont want you to see your loan online. And the inerests are ridiculous.. 

Patricia A. 

on BBB

8 years ago

I removed my checking account from Wells Fargo and they increased my interest rate on my auto loan. 

Benjamin L. 

on BBB

8 years ago

I am being charged for services that I did not authorize - Mainly overdraft services. 

dean p 

on BBB

8 years ago

Quite frankly the worst bank i have ever banked with. had 7 figure deposits on my checking account. all gone now. excecutivecustomer service ******** ****** is worse then their regular customer service. branch truely does not care about the customers.as shareholder i am disgusted as customer i am gone 

S D. 

on BBB

8 years ago

I have been a customer with Wells Fargo for over 10 years, they recently closed my credit card citing inactivity and possible high risk. They also took away my reward points? I called and complained and i was told this complain will not have any follow up call/email, was suggested If i want to get my reward points back, i need to go file a civil lawsuit and even then i will NOT receive them anymore. I was also told I did not receive any prior notification as wellsfargo can make that decision on their own discretion and does ... read more