Wells Capital Management

Jpm 

on BBB

7 years ago

I have been a member of Wells Fargo for over 12 years. Commercially we have done AMNY millions in business through their bank. We currently have decided to leave because of extensive problems. We are doing over 5m per year with an unusual profit margin. All of our services we try to run through them and they accept nothing. We were denied on merchant services, loans, SBA and now a 350.00 lease on a fork lift. Our credit is great and have never had a problem. The only reason I can see them denying us if they have unseen regul... read more

Juliet B. 

on BBB

7 years ago

I have been with wells fargo for almost 12 years, this year has been real hard and I lost my job and my mother within 3 months of eachother. I fell behind on my account and thought turing to wells fargo would be a good decion. ... well, instead of giving me a 1,000 loan and taking out automaticcly they told me to sell my car. I am truly blown away with the way they treated me in my super hard time in my life. 

Olivia K. 

on BBB

7 years ago

I had banked with WellsFargo since I was a teen, my parents since they were young adults. When I went to college in Des Moines I was still considered to be under my parent's account. I went to a local branch in Des Moines on a Tuesday to open my own account. I sat with a banker who issued me a temporary debit card and some starter checks and told me my money (around 700$) would be available in my account that following Thursday. On that Thursday, I wrote a check for 18$ to pay my utilities on my apartment. Knowing I had plen... read more

Katie 

on BBB

7 years ago

I have been banking with Wells Fargo since 2007 and until the past couple of years I haven't had any issues. My most recent issue, and the reason I will be terminating my accounts with them, is related to fraudulent charges and their in ability to protect their customers. About a week and a half ago I was alerted of a payment made through my Paypal account, these purchases that I did not make added up to about $6500. I immediately called the bank to let them know that the charges were fraudulent. The rep I spoke with cancell... read more

Esra B. 

on BBB

8 years ago

Wells Fargo - Malibu Branch (Malibu Mart) I regretfully am giving this branch 2 stars although my perception of it USE to be that it is a very friendly and helpful branch especially when ***** was the manager. Cant not say the same about ****** **** the new manager. I received a passive aggressive attitude for wanting a letter of verification, which she said they did not have in their regular templates and could therefore not produce. I really needed this for mortgage purposes and getting the "home" or not depended on it. An... read more

Leah R. 

on BBB

8 years ago

I moved out of California and transferred my car tags to another state. The franchise tax board attached a levy to my account. It was straightened out immediately before money could even be taken out but Wells imposed a 125.00 legal processing fee regardless of the obvious mistake. They refused to reimburse my fee and were horribly rude in the process. As a single working Mom I begged them to help me, and look over the paperwork that had been sent from California so that they could reverse the huge fee imposed on me. They wo... read more

Christian F 

on BBB

8 years ago

Bought my first home in 2013. The original lender sold our mortgage to Wells Fargo immediately after escrow closed. I had arranged for my insurance and property taxes to be included in my monthly payment and put into an escrow account. Had it this way for three years without any issue. However, at the beginning of this year, we refinanced and Wells Fargo decided to stop tracking money for my insurance without letting me know. My insurance company sent them a renewal notice and instead of notifying me or the insurance company... read more

sadaf khan 

on BBB

8 years ago

I am very disappointed very upset with my wells fargo bank. I have an account since 2000 this bank cant do nothing to stop the scam that was my money and i did call and stop the payment right away. The customer service are not well train they don't know what to answer i lost my $150 and that's not fair. i am very very upset. Also they need some nice people in claim department. people are so rude and mean in that department they don't want to help you at all. In that case i have to look for a good bank who can help me if some... read more

Wills E. 

on BBB

8 years ago

I have been assessed a annual fee on my Brokerage account of $30. After completing some research, I realized that the fee schedule had been changed from when I first enrolled in a WellsFargo IRA. I printed all documents and gathered all mail-received paperwork trying to figure out how this fee was charged, and I could not come to a conclusion. So, I called customer service. Although the technician was very nice, they explained that the fee was simply the 'annual $30 fee'. Looking at paperwork, I could see that the fee in que... read more