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Volkswagen Kearny Mesa Parts Department

4.2

About this business

Location details

8040 Balboa Ave, San Diego, CA, 92111, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.2348 reviews
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Connie Rollins's profile image
Connie Rollins 
recommend  Recommended
4 years ago

Combined my 40k and 50k service no problem. Discounted a couple recommendations. Car runs great, did not feel ripped off, Reggie was great. I’ve also had warranty work done here. 

Business response:

Thank you, Connie, for your kind words! We are very happy to hear that we were able to provide you with an enjoyable service experience! 

Eduardo Garin's profile image
Eduardo Garin 
4 years ago

Bad leasing experience very bad made me sign my lease 3 times because they made an error on the paper work ran my credit 3 times and affected my score, the service department is the worst they are rude they don’t lime doing there job and when they do they no even clean your car lime every body else I don’t recommend these dealer to anybody. 

Business response:

Thank you for bringing this to my attention. I apologize for your leasing experience. I would like an opportunity to fix this and to earn your business, please contact me at steventaylor@vwkearnymesa.com. I look forward to speaking with you. -Steven Taylor, General Manager 

Phil Ashworth's profile image
Phil Ashworth 
recommend  Recommended
4 years ago

Very good! Tracking & communication system is good. Don’t be afraid to say “no” at first and see other options then discuss. They will. Be very helpful. 

Business response:

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit! 

Ana Maria Manso's profile image
Ana Maria Manso 
recommend  Recommended
4 years ago

Excellent customer service. Manuel was really helpful! 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Diana Frayre's profile image
Diana Frayre 
recommend  Recommended
5 years ago

Brought my car here for service and had a great experience. Reggie my service advisor was extremely helpful and super nice. Made the experience quick and painless! 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Manuel Cataluña's profile image
Manuel Cataluña 
recommend  Recommended
5 years ago

Associates are versatile to go with the customer’s requests to adopt to their requirements and financial capabilities. 

Business response:

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit! 

Rico Villagrana's profile image
Rico Villagrana 
recommend  Recommended
5 years ago

It’s in amazing place excellent customer service the process of buying my new ARTEON was so easy !!!! 

Business response:

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience! 

Michelle Paull's profile image
Michelle Paull 
recommend  Recommended
5 years ago

Gus was my salesman. he was simply FANTASTIC!!!! answered every question, and highly personable. very responsive. had such a great experience! 

Business response:

Thank you Michelle for your kind words for Gus! We are thrilled that he provided you with a fantastic, highly personable experience. We look forward to your business with us again! 

Kristen Carvajal-Witek's profile image
Kristen Carvajal-Witek 
recommend  Recommended
5 years ago

I recently took my car in because the check engine light was on and Kai was super helpful and kind. He explained everything to me in a way I could understand and gave me a loaner car while my car was getting worked on so I didn’t have to spend money with a rental. 

Business response:

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit! 

Frequently asked questions about Volkswagen Kearny Mesa Parts Department

How is Volkswagen Kearny Mesa Parts Department rated?

Volkswagen Kearny Mesa Parts Department has a 4.2 star rating with 348 reviews. 

When is Volkswagen Kearny Mesa Parts Department open?

Volkswagen Kearny Mesa Parts Department is closed now. It will open on Monday at 7:00 a.m. 

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