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Volkswagen Kearny Mesa Parts Department

4.2

About this business

Location details

8040 Balboa Ave, San Diego, CA, 92111, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.2348 reviews
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Aaron Gonzalez-Lopez's profile image
Aaron Gonzalez-Lopez 
4 years ago

Service Department is terrible here. I take my car to South Bay VW where they actually know what they are doing. 

Business response:

Thank you for bringing this to my attention. I apologize for your service experience with us. I would like an opportunity to fix this and to earn your business, please contact me at steventaylor@vwkearnymesa.com. I look forward to speaking with you. -Steven Taylor, General Manager 

Shelby Simone Edwards's profile image
Shelby Simone Edwards 
4 years ago

Honestly the worst experience I’ve had with a car dealership. Communication sucks so bad and not trust worthy at all. Bought a 2014 Ford Escape they had as a trade in... first day having it, I had to return it for wiring, camera and clock work to be done. They ended up having to replace the battery as well. They ended up having my car for a week and a few days, after I already sold my previous car. Then got the car back, driving it as normal, TWO days after having it in my possession, it cuts off three times in the middle of... read more

Business response:

Mrs. Edwards, Thank you for bringing this to my attention. I apologize for your purchase and the issues you've had with it and our service department. I would like an opportunity to fix this and to earn your business, please contact me at steventaylor@vwkearnymesa.com. I look forward to speaking with you. Steven Taylor General Manager 

Niki Martinez's profile image
Niki Martinez 
recommend  Recommended
4 years ago

This was theeee absolute best experience! Alexander And Daniel were great service, supportive, professional!! I bought a Brand Néw car and they were amazing at helping find the right car and working out my deals!!! Amazing Team!!!! 

Business response:

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit! 

Tony Alcala's profile image
Tony Alcala 
recommend  Recommended
4 years ago

my service advisor THE BEST ATTENTIVE. CORDIAL PROFESSIONAL AND VERY KNOWLEDGE . 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Sherry Thompson-Taylor's profile image
Sherry Thompson-Taylor 
recommend  Recommended
4 years ago

Got my car serviced there even though I bought it elsewhere. It was great. No games. Exactly as advertised which I greatly appreciated. 

Business response:

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit! 

Gerald Bell's profile image
Gerald Bell 
recommend  Recommended
4 years ago

Sal Salinas in the service department is the best in the business. Always helpful and friendly. Great service Sal. Thanks. 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Linda Thomas-Bradley's profile image
Linda Thomas-Bradley 
recommend  Recommended
4 years ago

The nice friendly customer service. John the manager was so accommodating to my COVID-19 concerns. 

Business response:

Thank you for your kind words for our staff, we appreciate it! 

Nicolas Garza's profile image
Nicolas Garza 
recommend  Recommended
4 years ago

Awesome place to buy a car, service your car and trade in your car. Every one is so happy to see you and service is top notch! 

Business response:

Thank you for your kind words! We thank you for your business and look forward to your next visit! 

M Virginia Martinez Fernandez's profile image
M Virginia Martinez Fernandez 
recommend  Recommended
4 years ago

Very attentive and personable. They answer your questions and concerns 

Frequently asked questions about Volkswagen Kearny Mesa Parts Department

How is Volkswagen Kearny Mesa Parts Department rated?

Volkswagen Kearny Mesa Parts Department has a 4.2 star rating with 348 reviews. 

When is Volkswagen Kearny Mesa Parts Department open?

Volkswagen Kearny Mesa Parts Department is closed now. It will open on Monday at 7:00 a.m. 

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