Viera Cool Springs Apartments's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Viera Cool Springs Apartments

4.2
  • Franklin, TN

About this business

Location details

300 Royal Oaks Boulevard, Franklin, TN, 37067, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.2447 reviews
Select a rating
Review System T.'s profile image
Review System T. 
9 years ago

I have been... (Verified Renter) I have been impressed with the outdoor improvements made in the past few months. The community is quiet and I feel like this is a very safe area to live. Out of all the places I have lived in Nashville, this community is my favorite! 

Review System T.'s profile image
Review System T. 
9 years ago

It's a great... (Verified Renter) It's a great location and competitively priced. 

Review System T.'s profile image
Review System T. 
9 years ago

This complex is... (Verified Renter) This complex is very quiet... mostly professionals who work during the day, and take care of the property around the complex. The main office staff and the maintenance team are professional in their mannerisms and helpful. WONDERFUL that every porch/balcony is fully screened in for buggy Nashville area! 

Audrey T.'s profile image
Audrey T. 
9 years ago

Review At first was a great place to live, but unfortunately the office staff is not very helpful and considerate. Had a rodent smell for two months (in the warmer months) nothing was ever fixed about it. The smell eventually just went away. The water rate here is outrageous. A 2 bedroom 1 bath is $150 for water a sewer, incase anyone was wondering. No one seems to understand how it is that much and the company doesn't give you any answer. Would not recommend living here. They also charge you for a pest fee - not once has th... read more

JoAnn W.'s profile image
JoAnn W. 
9 years ago

Raise your rent sky high on renewal It's OK place to live but they will raise your rent 100.00 on your renewal. 

Business response:

We would be happy to speak with you regarding your rent increase. Please call or stop by the office at your convenience. 

Allie M.'s profile image
Allie M. 
9 years ago

Clean and Friendly but Ever-Changing Always clean and friendly office staff, and there's always something new to expect from Viera! 

Business response:

So happy to hear that you are enjoying living at Viera Cool Springs. 

Pam H.'s profile image
10 years ago

Perfect Fit i was looking for an apartment with a screened in Patio and a pool. I hit the Jackpot. My patio is big enough for my hammock and has a storage room and the complex as 3 pools and a tennis court right outside my door. The leasing staff is the best I have ever seen, they love taking care of the residents and make us feel like we are important and like a big family. I think this is the best place I have ever had. 

Business response:

Thank you so much for the kind review. We love hearing how much you are enjoying your home. 

N A.'s profile image
10 years ago

I don't think they like one side of the property I'm convinced they favor one side of the property to the other. The side of the road that does not house the office is neglected. The pool was rarely cleaned this summer. The new grill they put in never has gas.. Forcing the residents to buy their ow propane tank if they want to use it yet the office pool grill is just fine. The "clubhouse" of this side doesn't contain a gym..it has a workout ball... And the place is always locked up. The bathroom at the pool is HORRIBLE! Neve... read more

Karl M.'s profile image
10 years ago

Lived here a very long time I have lived here at Viera Cool Springs for about 18 years. I am one of their long term renters. I stay here because I love this place. It's in a great location, the apartments are nice, priced right, and very comfortable. The maintenance staff are always around and take care of whatever needs to be done, and the office staff has always been nice, professional and courteous with me. I especially like it here because I don't have to deal with the noise, and crime and clutter that seems to prevail i... read more

Frequently asked questions about Viera Cool Springs Apartments

How is Viera Cool Springs Apartments rated?

Viera Cool Springs Apartments has a 4.2 star rating with 447 reviews. 

When is Viera Cool Springs Apartments open?

Viera Cool Springs Apartments is closed now. It will open tomorrow at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com