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Vida Fitness & Aura Spa
- Fitness & Instruction
- Washington, DC
About this business
VIDA U Street is our largest location at over 60,000 square feet and is home to the Penthouse Pool and Lounge on the 2 rooftop levels.Ê This location is conveniently located in the U Street corridor just south of Adams Morgan and includes Aura spa, Fuel Bar, Bang Salon, and full-service locker rooms.
Location details
1612 U St NW, Ste 400, Washington, DC, 20009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 11:00 p.m. | |
| Tue | 5:00 a.m. to 11:00 p.m. | |
| Wed | 5:00 a.m. to 11:00 p.m. | |
| Thu | 5:00 a.m. to 11:00 p.m. | |
| Fri | 5:00 a.m. to 11:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
RecommendedNew equipment, great gym. Modern, clean. Lots of classes to choose from. Sauna, steam room and outdoor pool with bar.
The worst customer service ever!!!! If I had known that, I wouldn't have even considered joining it. I wanted to quit the gym 3 months ago, so I went to City Vita at the end of this May, asked the front desk staff about how to do that. Then The staff gave me a tablet device and I filled out the form and sent it. But, after 2 months, the membership fee was still been withdrawing from my bank account so I went to City Vita asked why this was happening. Then the staff told me that I'm still a member!!!! I sent so many emails to... read more
After reading all these negative comments!! More negative than positive! Definitely not becoming a member! Don’t play with peoples money!
This is my first complaint ever. I was a member for over a year and then I had to move for one year out of the country for work purposes. I received an email from Enrique the Personal Training Manager in January, I responded and stated that I needed to cancel but that I would be returning in one year. That manager doesn't respond and of course we stop the credit card payments. I start receiving bills from VIDA at that time I thought that I was already cancelled due to the fact that I had no contract with VIDA and made a requ... read more
Worst customer service culture @VIDA Fitness not recommended if you want to avoid headaches and do not want to waste your time talking to their incompetent staff.
In town for work. Great place to pop in!!
You need to be more proactive about the many people sitting on machines and texting. The posters telling people not to do this are just not working. Staff need to circulate and intervene.
I rarely leave negative reviews; however after my horrendous experience here I felt compelled to warn everyone to absolutely STAY AWAY from this place! I signed up at this location with Avery Brandes after being contacted multiple times to come in for a free workout. I shared my hesitations about signing up (a bit far from apt, may be moving, etc.) and he said that we could have the “official/contractual” start date set at a future date and I could work out at the gym before then at anytime. He also specified that I could ca... read more
I am not sure how you guys operate, but I had over $300 taken out of my bank account after my cancelation on top of monthly fees. I am now unable to get a hold of customer service or "manager" Jaramis over at the Chinatown location. After being a member for some time, I will not recommend this place to anyone. The customer service sucks. Everyone is happy when its time to join, but at the time of cancelation, they all give you an attitude. disgusting. Believe every single review you read. I should have!
Frequently asked questions about Vida Fitness & Aura Spa
How is Vida Fitness & Aura Spa rated?
Vida Fitness & Aura Spa has a 4.4 star rating with 333 reviews.
When is Vida Fitness & Aura Spa open?
Vida Fitness & Aura Spa is closed now. It will open at 5:00 a.m.
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