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Victory Nissan of Dickson

4.4

About this business

Victory Nissan of Dickson in Dickson, Tennessee treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Nissan dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. Allow us to demonstrate our commitment to excellence! 

Location details

2219 TN-46, Dickson, TN, 37055, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.41,790 reviews
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Maggie Blaylock's profile image
Maggie Blaylock 
recommend  Recommended
3 years ago

I purchased my first vehicle on my own with Dalton Roper and he was exceptional. From test driving to numbers he guided me through the whole process and answered every question I had with nothing but respect. He earned a lifetime customer with me! I wont go anywhere else for my vehicle needs besides Victory Nissan! 

Business response:

Maggie, thank you so much for your business. It was truly a pleasure working with you, and we are so happy that you chose to join the Victory Nissan family! We look forward to seeing you at your next visit! 

Dan Diemert's profile image
Dan Diemert 
3 years ago

Business response:

Dan, thank you so much for your feedback. Your review has alerted us to a significant issue. We are truly apologetic for the experience you had with our Sales staff. This is not a common business practice for us, and definitely not the feedback that we want to hear from our customers, and not the type of advertisement that we pride ourselves on. Please know that this will be handled immediately. If you have any questions please do not hesitate to reach out to our OLM Kayla at 615-446-7070. Thanks. 

Makayla Diamond's profile image
Makayla Diamond 
recommend  Recommended
3 years ago

Aaron Stamos is the perfect salesman! He really took the time to help find the perfect car for me. He listened to all my need and wants and worked with me on the price. If you’re looking for a car come here and see Aaron!!! He has a wonderful attitude 10/10! 

Mitchell Welty's profile image
Mitchell Welty 
3 years ago

Very rude sales staff. After lots of messages back and forth trying to work out a deal on their vehicle I received this message. Read through the reviews. Seems I’m not the first person with this issue. 

Business response:

Mitchell, we would like to apologize for the interaction you had with our Sales staff. Please know that we take pride in our daily interactions with our customers, and we hate to see that we fell short with you. Our customers are our #1 priority. Please know that a member of management will be reaching out to you Monday to resolve any issues. Thanks, Kayla Heggie OLM 

Brooke Leighanne Speir's profile image
Brooke Leighanne Speir 
recommend  Recommended
4 years ago

We had such a AMAZING experience! Nick Valdez was so patient & helpful in ALL aspects & maintained excellent customer service! Michael Ladd was amazing & very thorough with our paperwork! He made sure we understood everything we signed & etc. Customers for life ! 5 Star service! — with Nekoma Wingate. 

Business response:

Thank you so much, Brooke! 

Jackson Baty's profile image
Jackson Baty 
recommend  Recommended
4 years ago

Austin Ellis is the salesman to deal with. He made the buying experience fast, simple and easy. I would definitely buy from him again. 

Business response:

Thanks so much Jackson! We're so happy to have customers like you, and so glad that Austin was able to help you out and get you into the perfect vehicle! See you next time! Thanks, The Victory Family 

Randi Brown's profile image
Randi Brown 
4 years ago

Service department sucks! They didn’t rotate my tire because of aftermarket wheels but my lock was in the glove compartment! My radio has never worked right since I’ve owned the vehicle and now they want me to drop it off to look at it but won’t give me a loaner vehicle to drive so that I can get to work! Paid almost 40,000 for a car and have trouble out of it and the service department the whole time I have owned it! Salesman are great! I will never purchase another Nissan ever 

Business response:

Hi Randi Nicole Marbut, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. 

Randi Nicole Marbut's profile image
Randi Nicole Marbut 
4 years ago

Service department sucks! They didn’t rotate my tire because of aftermarket wheels but my lock was in the glove compartment! My radio has never worked right since I’ve owned the vehicle and now they want me to drop it off to look at it but won’t give me a loaner vehicle to drive so that I can get to work! Paid almost 40,000 for a car and have trouble out of it and the service department the whole time I have owned it! Salesman are great! I will never purchase another Nissan ever 

Business response:

Hi Randi Nicole Marbut, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. 

Brandi Anthony's profile image
Brandi Anthony 
4 years ago

Drove three hours to buy a truck here. (Arrived at 11am per appointment scheduled) After deciding I wanted the truck they said there were a few repairs that needed to be done first, do the paper work and it’ll be ready! Simple changing of brake pads and it was missing a lug nut and the stud was stripped (that I had to point out). That all being said. I signed paper work traded in my truck and sat there. This is 1-2pm now. Kept waiting being told almost finish, almost finish. They ended up give us a rental car to go grab some... read more

Frequently asked questions about Victory Nissan of Dickson

How is Victory Nissan of Dickson rated?

Victory Nissan of Dickson has a 4.4 star rating with 1,790 reviews. 

When is Victory Nissan of Dickson open?

Victory Nissan of Dickson is closed now. It will open tomorrow at 9:00 a.m. 

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