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Veronica Montgomery - State Farm Insurance Agent

3.1

About this business

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

7503 Rockville Rd, Indianapolis, IN, 46214, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.11,295 reviews
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Rachel B.'s profile image
Rachel B. 
3 years ago

my family has been a customer of State Farm for over 35 years. i purchased home owners insurance with them when i refinanced my condo in 2020. we experienced an incredible snow storm in the **area over Christmas of 2021 and snow accumulated on my condo building. when the snow melted, there was 70,000 gallons of water on the roof of my flat roof building. this lead to flooding in my unit. i have been in communication with Chris R***** at State Farm since January 2022. they gave me 6700 dollars to work with to repair my ceilin... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated March 24, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on March 26, 2022, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, State Farm Claims Department 800-782-8332 State Farm Fire and Casualty Company 

Manuel L.'s profile image
Manuel L. 
3 years ago

I recently was in a accident 1 month ago on Valentines Day and the other person was at fault. I filed a claim immediately with my insurance which is State Farm. Please note that I am paying for FULL COVERAGE on my brand new truck that is not even 6 months old. State Farm REFUSED to pay the correct amount of the estimate that it was sent to them and I am planning to SUE STATE FARM for fraud. This is unacceptable, and I am paying FULL COVERAGE. State Farm does not care about their customers. My truck is STILL NOT FIXED the per... read more

M. D.'s profile image
M. D. 
3 years ago

State farm's 83 year old driver who can't see or hear very well backed into my car and state farm refused to pay for even minor damage. If they avoid minor claims they would never pay a major one. 

Business response:

Thank you for the opportunity to reply to your correspondence dated March 23, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on March 29, 2022 to address his concerns. We have reached a satisfactory resolution. Our position is firm, but we will review and consider any new information if presented. Auto Claims - Property State Farm Mutual Automobile Insurance 

Larry O.'s profile image
Larry O. 
3 years ago

After faithfully staying loyal to State Farm for almost 10 years and entrusting them to insure my home and autos, always paying my premium on time without being late I "assumed" they would be just as loyal to me in any unfortunate situation that I may need them. Unfortunately I was sadly mistaken. When I reached out to them needing to have my roof replaced (after calling out two separate roofing companies to confirm my suspensions that my roof had been badly damaged in recent hail storms) State Farm told me they were sorry a... read more

Cory H's profile image
Cory H 
3 years ago

Getting charged an extra $100 a month for absolutely no reason. I am fighting it. I am telling them I will only pay my previous monthly amount which was already $100 over S**** ********** average monthly insurance payment. They’re robbing us. This will not continue. 

Alvin F's profile image
Alvin F 
3 years ago

Refused to cover roof replacement on two different houses. The last one they said the roof was only eleven years old and should be repaired. We have had that roof repaired almost sixty times on our nickel. They also screwed me over on an auto claim when the police wrote the other guy five tickets and arrested him. I have been a customer for almost forty years. That ends this year. Horrible thieving comoany. 

Tezrah W's profile image
Tezrah W 
3 years ago

I open my first business in February 2021 I got broken into Twice September 3, 2021 and September 4 of 2022 I didn’t receive my closet payment until about late November early December because it took about four weeks for me to receive payment my business was closed during that time I made a payment towards my business insurance in December and in January 25 of 2022 the Bears have been struggling so I was a little behind on the bills but I was only supposed to have a February and currently March bill when I got broken into an... read more

Barb T's profile image
Barb T 
3 years ago

STATE FARM is spending SO much money on advertising (multiple commercials with high paid pro athletes) and we have seen a SIGNIFICANT increase in denied and underpaid claims. Years ago their customer service was outstanding. But as they advertise more with high profile and expensive athletes, their coverage has decreased substantially. And I won’t even start with their customer care—took well over a month to even get a claims adjuster to come to our home. In the meantime, mold grows, my husband suffers breathing problems as ... read more

Thomas S.'s profile image
Thomas S. 
3 years ago

The area I live in experienced a sever storm. 4 houses that I can see behind me had new roofs and their insurance paid claims, neighbors to both sides of me have new insurance paid roofs. 3 across from me, 2 have new roof or in the process with insurance paid claims. Myself and the neighbor across to the right have, or had State Farm. State Farm says there was no damage to our roofs, even in the claims document they emailed me there's a metal roof vent full of dents and they note HAIL damage but yet say NO hail damage. State... read more

Frequently asked questions about Veronica Montgomery - State Farm Insurance Agent

How is Veronica Montgomery - State Farm Insurance Agent rated?

Veronica Montgomery - State Farm Insurance Agent has a 3.1 star rating with 1,295 reviews. 

When is Veronica Montgomery - State Farm Insurance Agent open?

Veronica Montgomery - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m. 

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