This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Veronica Montgomery - State Farm Insurance Agent
- Insurance
- Indianapolis, IN
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
7503 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our town had a snow storm, and our water pipes froze at my beauty salon. And burst. Though we did all precautionary measures to prevent it. And it flooded my shop and destroyed most of my inventory. I called to file the initial claim, got one return phone call from an adjuster, then never heard from him again. I called almost daily, emailed repeated late. Nothing. I would call the 800 number and get a general person on the line, they would take notes, nothing. Here we are seven weeks later, and there is no communication from... read more
2 major claims in last 11 years. Agent, claims adjuster and claims liaison were amazing. Settled in less than 48 hrs an consistently guided us to protect our own interest. No problem contacting any of them.
In January of 2022 we had a terrible windstorm that took out almost 2 sides of my fence down. I made a claim, had an estimate done through pictures and ended up with a payment without my permission of acceptance of it. I had emailed him since I was at work and said I wanted to get a second opinion from local fence companies and the agent said they can only pay what they know they owe. how do you know from pictures? anyway I finally was able to get two more estimates done that are about $3500 to $4000 more than what the agent... read more
Business response:
I am still not happy, they did send me another payment but the point is, all this money I give them a they depreciate my fence value by 41% for a 6 year treated wood fence that has all the post in concrete. I will not give this company anymorenof my time money. L****** ***** seems to be better as far as depreciating things cause I have spoke with them and they would of gave me more than what state farm has so I will no longer do business with them. State farm is not there for their customers
RUN!!! If you use them!! State farm are crooks. I'm a state farm customer and was in an accident (not my fault) with another state farm customer. In the 3.5 months that I've been trying to get this case resolved they've been impossible to reach. During this time they deemed the vehicle fixable on 3 separate occasions body shop was in the middle of fixing my vehicle to then have state farm change their minds and deem it a total loss. They did so with no notification or just cause. The adjuster originally valued the vehicle at... read more
Business response:
Providing Insurance and Financial Services Home Office, Bloomington, IL February 28, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 18, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 23, 2022, to address his concerns. We are continuing to work with the consumer to resolve this matter. Sincerely, Proper... read more
This company treated me terrible Took my money and ran. I did not no I only had spot damage coverage. That's all they wanted to pay for on my Roof damage. V.C.
Business response:
Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: 63109 To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 16, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 21, 2022, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincerely, WCCS Stewardship 1-800-782-8332 State Farm Fire and Casualty Company
They are the worst insurance known to man. They fight everything, and pay for the least amount possible. You pay all this money if something happens then when something does they screw you. In June 2021 our house got hit by a large tree, destroyed half the house while we were in that side of the house. We almost died and State Farm is is making it worse. It is now February 2022 and we are still out of our house because the complete incompetence of State Farm and the 6+ different agents that have be brought in for our claim. ... read more
As a lienholder, the fact that I need to have the insured contact them to give permission to send me a binder for proof of insurance is insanity. As the lienholder, I own the car, not the insured. She's actually the lessee, not even financing it. I called, spoke to 5 different people, was hung up on twice, to be told no. Even though on their website it says "if a third party is able to properly identify themselves as a third party with an interest in the insurance policy, they have the agreement of the policyholder to receiv... read more
I have been with State Farm over 30 years. Recently I had a storm damage my roof and tear off roofing shingles. My home is 20 years old and this is the original roof. The subdivision I live in has had numerous roofs having to be replaced within the last 3 years. State Farm decided that my roof could be repaired for just over $1,400. The roofing shingles fail the brittle test so the roof is unrepairable and must be replaced. However, rather than act in good fate, State Farm continues asking for yet more video and photo proof ... read more
Business response:
Providing Insurance and Financial Services Home Office, Bloomington, IL February 22, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Review ****** ****** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated February 14, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on February 17, 2022, to address his concerns. We have reached a satisfactory resolution of this matter with the consumer. Sincere... read more
Frequently asked questions about Veronica Montgomery - State Farm Insurance Agent
How is Veronica Montgomery - State Farm Insurance Agent rated?
Veronica Montgomery - State Farm Insurance Agent has a 3.1 star rating with 1,295 reviews.
When is Veronica Montgomery - State Farm Insurance Agent open?
Veronica Montgomery - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com