This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Veronica Montgomery - State Farm Insurance Agent
- Insurance
- Indianapolis, IN
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
7503 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been with State Farm for over a decade. During this time my monthly bill fluctuated drastically from month to month and no matter how many hours I spent on the phone with agents, they could not get the issue resolved consistently nor could they explain the billing to me. On many occasions they would do a full financial analysis in order to prove I was not being overcharged, which of course took days since the whole system is a disaster. Any company that charges you different amounts every month for the same coverage is ... read more
If i could give them zero stars i would, i have only been with state farm for 2 years and this year I'm canceling this crap, their agents all tell you different things, they are extremely rude, one agent even accused me of stealing the money after THEY sent the money to the company who never did the work like I'm not paying the insurance in the first place, they cover absolutely nothing, all they do is take your money, one girl claimed that she didn't even talk to me after my husband confronted her but i had receipts, I'm gl... read more
Business response:
Providing Insurance and Financial Services Home Office, Bloomington, IL April 26, 2022 Better Business Bureau 8100 N University Peoria, IL 61615 Re: BBB Case Number: ***** To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated April 19, 2022. While we cannot share specific details in this public response, our Claims Department contacted the complainant on April 4, 2022, to address her concerns. We were unable to resolve this matter to the consumer’s satisfaction, but we will review and co... read more
Do NOT pay these people money because they will take it and say you don't have insurance. This is the worst experience I have ever had with an insurance company!! Now I am stuck with no car and I made a payment 14 days ago. There is still NO payment showing up on my account. It has processed through my bank and I have a receipt and no resolution.
If ZERO was an option for review... that would be my choice. I am a Loyal State Farm (SF) client since 1976. Did NOT select Michael Hebert as agent. For some reason my business was given to him automatically after prior agent retired/passed. Held auto, renter & home ins with them my entire life. Called him in Dec 2020 to request workman's comp. coverage for just myself as small business owner (self employed). Was provided a quote of approx. $120/mo and I accepted. I authorized monthly auto payments on my business credit card... read more
I had an auto insurance policy with the State Farm agent K. Modesitt of V*** ****** **. Due to uncompetitive State Farm's premiums, I switched to another company effective October 01, 2021. On September 13, 2021,I requested State Farm to cancel my policy effective October 02, 2021. Ms. Marie ******* from K. Modesitt's agency emailed me that she received and processed my cancellation request effective 10/02/2021. Later on, I received a cancellation letter from an agent K. Modesitt dated September 17, 2021 with a surprising ef... read more
Ive had State Farm car insurance and homeowners insurance for 25 years in **** ****** . My car premium has been going up at a ridiculous amount. Shame on me for staying with them for as long as I have and trusting them to be honest ! I have been paying $15,000 a year for 5 cars which ran me around $1250-$1300 a month . I called ***and got a quote for $7200 a year . That’s a huge difference which leads me to believe they are ripping people off so badly and I’d like to know what I can do about it?
State Farm Claims depart is horrible. I am a 30-year customer that got hit in an auto accident. not only did they treat me like they couldn't care a less they never looked into my claim and said I was a fault for rear-end collision. They wrote down I violated a vehicle code that does not even exist in the state of **. When I called them out they just ignored me and never returned phone calls and the agent we have is useless and not helpful at all.
Business response:
Thank you for the opportunity to reply to your correspondence. While we cannot share specific details in the public response, our Claims Department contacted the complainant to address concerns.
State Farm, well I can tell your this we have not gotten the "******* ******* Service", that is for sure. We Roof damage, a broken window, and hail damage from a storm that happen in December of 2021. It is now April 2022 and State Farm has not helped us but took 500.00 deposit and did nothing. The first person they sent to the house came over and then told us they don't do residential work so that made no sense. The second company E******* **** must be a scam they made appointment four time and failed to show up. When they ... read more
State Farm’s clams don’t care to do there job , was told to down load a app and send pic and info . After talking to my agent Adam rope , they stated that’s not my responsibility that’s why I’m paying them .it is going on 3 weeks and no parts ordered or anything just a ok on the repair by State Farm , called on 4-8-22 morning the clams person didn’t want to talk to me after seeing I down loaned the text part , even stated you have the texting part know even through had not been received by the phone , cust service suck at St... read more
Frequently asked questions about Veronica Montgomery - State Farm Insurance Agent
How is Veronica Montgomery - State Farm Insurance Agent rated?
Veronica Montgomery - State Farm Insurance Agent has a 3.1 star rating with 1,295 reviews.
When is Veronica Montgomery - State Farm Insurance Agent open?
Veronica Montgomery - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com