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Veronica Montgomery - State Farm Insurance Agent
- Insurance
- Indianapolis, IN
About this business
Location details
7503 Rockville Rd, Indianapolis, IN, 46214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On 8/09/21 I called and talked to Alex, the State Farm agent, for a quote on my manuf. home insurance. He quoted $504 I paid with my credit card and I felt relief that it was done. On 8/23/21 Alex calls and says the Underwriters say they can't insure my home due to it's location at **** * *******manufactured home park. No reason given. It would have saved me much aggravation if he had checked with the Underwriters before he took the money! So I scrambled to get back on my previous insurance, which cost me money for cancellin... read more
Insured with state farm for a number of years. I have 2 boys and myself. My youngest son had a fender bender that I fixed myself and the rep from Clint s**** office called me stating she was going to cancel my services if I didn’t give her my sons info. Which they already had. I called the office and way told my coverage was still good and he will find out why Lynn wants to cancel my policy. He never called me back, Lynn texted me saying she will cancel my service 2 days later . So I found another provider. Terrible customer... read more
State Farm has been the worst!!!! I bought a house and a month later I got hit by IDA. My roof got severely damaged by the storm and I had multiple water leaks in different rooms. I filed a claim which was assigned to an adjuster. The day the adjuster was supposed to come and inspect the house, he didn't show up, so I had to make multiple calls and get switched around until I got a supervisor to re-assign my claim to a different adjuster. Nobody even had the courtesy to call me and cancel the appointment or notify me that my... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated October 18, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on October 22, 2021, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer.
Insured with state farm for a number of years. I have 2 boys and myself. My youngest son had a fender bender that I fixed myself and the rep from Clint s**** office called me stating she was going to cancel my services if I didn’t give her my sons info. Which they already had. I called the office and way told my coverage was still good and he will find out why Lynn wants to cancel my policy. He never called me back, Lynn texted me saying she will cancel my service 2 days later . So I found another provider. Terrible customer... read more
State Farm has been the worst!!!! I bought a house and a month later I got hit by IDA. My roof got severely damaged by the storm and I had multiple water leaks in different rooms. I filed a claim which was assigned to an adjuster. The day the adjuster was supposed to come and inspect the house, he didn't show up, so I had to make multiple calls and get switched around until I got a supervisor to re-assign my claim to a different adjuster. Nobody even had the courtesy to call me and cancel the appointment or notify me that my... read more
Business response:
Thank you for the opportunity to reply to your correspondence dated October 18, 2021. While we cannot share specific details in this public response, our Claims Department contacted the complainant on October 22, 2021, to address her concerns. We have reached a satisfactory resolution of this matter with the consumer.
On 8/09/21 I called and talked to Alex, the State Farm agent, for a quote on my manuf. home insurance. He quoted $504 I paid with my credit card and I felt relief that it was done. On 8/23/21 Alex calls and says the Underwriters say they can't insure my home due to it's location at **** * *******manufactured home park. No reason given. It would have saved me much aggravation if he had checked with the Underwriters before he took the money! So I scrambled to get back on my previous insurance, which cost me money for cancellin... read more
Worst Customer Service imaginable. I've been A State Farm insured since about 1984. That means nothing to State Farm. Final straw for me is their refusal to follow through on a Comprehensive claim I just made. I was driving in a parking lot, pulled over into the firelane and stopped to pick up my daughter as she exited the store. A motorcyclist behind me almost rearended me as he raced through the lot. In a fit of rage, he pulled alongside me, stopped, slapped my mirror as hard as he could, gave me the bird and sped away--br... read more
Worst Customer Service imaginable. I've been A State Farm insured since about 1984. That means nothing to State Farm. Final straw for me is their refusal to follow through on a Comprehensive claim I just made. I was driving in a parking lot, pulled over into the firelane and stopped to pick up my daughter as she exited the store. A motorcyclist behind me almost rearended me as he raced through the lot. In a fit of rage, he pulled alongside me, stopped, slapped my mirror as hard as he could, gave me the bird and sped away--br... read more
We have been with State Farm for 22 years. No claims in the last 16 years except for Road Side Service. Because we used Road Side service 4 times in 48 months they are taking away our Roadside Service. We pay over $6,000 in insurance to State Farm a year and they say we use spent more in Roadside service than we pay them, so they are removing it. This is wrong.
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Veronica Montgomery - State Farm Insurance Agent has a 3.1 star rating with 1,298 reviews.
When is Veronica Montgomery - State Farm Insurance Agent open?
Veronica Montgomery - State Farm Insurance Agent is closed now. It will open on Monday at 9:00 a.m.
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