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Vca Valley Oak Veterinary Center
- Emergency Pet Hospital
- Chico, CA
About this business
VCA Valley Oak Veterinary Center is different because we work around the clock to keep your pets in perfect health. We are here 24 hours a day, 7 days a week, including weekends and holidays to make sure that your pets get the best veterinary care possible. Our renowned emergency veterinary clinic specialists and highly trained staff possess the latest in veterinary diagnostic tools, and practice within a state-of-the-art facility in order to bring your pet and your family the best veterinary care possible. We are here whene... read more
Location details
2480 Dr Martin Luther King Jr Pkwy, Chico, CA, 95928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Jeanette, we send our deepest condolences for the loss of your beloved pet, and it's disappointing to read you feel let down by our care. Our hospital manager would appreciate a chance to talk with you some more about this, and to see if there is any way we can be here for you during this difficult time. Please send your best availability to Megan.Rees@vca.com.
Business response:
Tammy, we are very touched by your review, as we once again offer our deepest and warmest sympathies to you about your loss. We're honored to have been in your corner during such a challenging time, and offer you some comfort. Thank you for your lovely words, and if you ever need anything else, please let us know.
Business response:
Great name for Fergie and we are so glad she's getting better! Thank you for your review!
Business response:
We're sorry for the extended wait times you experienced. Please know this is not the norm for our hospital, and that the health and well-being of your dog is of great importance to us. We take your review seriously, and would appreciate the opportunity to speak with you further. Please contact our hospital manager Megan.Rees@vca.com at your earliest convenience.
Business response:
Hi Lesli M. Kostiz - We are not sure how we missed commenting on this but we really appreciate your review! Thank you!
Business response:
Don, we're disheartened to read of the experience you describe, as it is very important to us that our clients leave with a positive impression. Please know that offering care that is informed, helpful, and communicative is essential to us, and we apologize if there was any miscommunication of any kind. If you're willing, please email our hospital manager at Megan.Rees@vca.com so that we can further address your concerns. Sincerely, VCA Valley Oak Veterinary Center
Business response:
Sarah, we appreciate your acknowledgement of our dedication to great care with our attentive and professional team, and we apologize for any extended wait time that you may have experienced. It's something that we're working on and hope that you will be attended to more promptly should your cat need medical assistance again. Thank you for understanding, VCA Valley Oak Veterinary Center
Frequently asked questions about Vca Valley Oak Veterinary Center
How is Vca Valley Oak Veterinary Center rated?
Vca Valley Oak Veterinary Center has a 3.1 star rating with 636 reviews.
When is Vca Valley Oak Veterinary Center open?
Vca Valley Oak Veterinary Center is open now. It will close at 6:00 p.m.
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