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Vca Valley Oak Veterinary Center

3.1

About this business

VCA Valley Oak Veterinary Center is different because we work around the clock to keep your pets in perfect health. We are here 24 hours a day, 7 days a week, including weekends and holidays to make sure that your pets get the best veterinary care possible. Our renowned emergency veterinary clinic specialists and highly trained staff possess the latest in veterinary diagnostic tools, and practice within a state-of-the-art facility in order to bring your pet and your family the best veterinary care possible. We are here whene... read more

Location details

2480 Dr Martin Luther King Jr Pkwy, Chico, CA, 95928, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1631 reviews
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Mark Hammans's profile image
Mark Hammans 
4 years ago

We attempted to get our dog in tonight for an emergency, we were told it would be a eight hour wait. Not sure what effectiveness an emergency vet can have if one has to wait until the following day to be even checked in. That is why we have family veterinarians . Valley Oaks, sorry but you need to up your game. What a joke! 

Business response:

Mark, we are sorry to hear that your experience did not have the outcome you had hoped for. We make every effort to be as helpful and accommodating as possible and apologize for the long wait you experienced. Please give us a chance to better address this by emailing our hospital manager at Jeanna.Thompson@vca.com. Sincerely, VCA Valley Oak Veterinary Center 

Barbara Alexander's profile image
Barbara Alexander 
recommend  Recommended
4 years ago

I recommend Valley Oaks for their caring staff and amazing Doctors. My pit bulls have always gotten the best care including end of life care recently for my Sierra Girl. The process was very compassionate and loving. They gave me her paw prints and I get to pick up her ashes soon. Thank you Valley Oaks! 

Business response:

Our hearts once again go out to you about your loss, Barbara. It's been an absolute honor of ours to support you and your precious pit bulls and we take solace in knowing that we could help guide you through a difficult process with the respect and support that you deserve. Thank you so much for the recommendation and please know we will continue to be there for you in the future. Sincerely, VCA Valley Oak Veterinary Center 

Tim Hanna Jenkins Sr.'s profile image
Tim Hanna Jenkins Sr. 
4 years ago

I took my dog in 2 weeks ago for an ear infection. $350+ later, The medicine they prescribed her DID NOT WORK! I called in this morning to ask for a different ear medication and they said I need to bring her back!! Why!! They did the tests last time! Same problem! All they care about is the $! They did not help us! Only drained my pocket and my dogs ear us still red and sore☹️. DO NOT TAKE YOUR PETS THERE!! 

Carol Anne Kelly's profile image
Carol Anne Kelly 
recommend  Recommended
4 years ago

They are caring, and very good at what they do. I feel confident that my cat is in good hands when he's with them. 

Zeva Love's profile image
Zeva Love 
4 years ago

Hey guys, I highly recommend NEVER taking your animal to VCA Valley Oak Veterinary if you can help it. They have NO compassion & have such rude people there! They also have no idea how to communicate. I honestly feel that the visit could have been significantly improved just by communicating what was happening in there, showing compassion and giving an estimated time. I took my 15 year old dog to VCA Valley Oak Veterinary Center. I chose there since they allowed me to be in ... Continue Reading 

Wally Raimer's profile image
Wally Raimer 
4 years ago

have been rescheduled twice now, trying to get our dogs ready to move to Hawaii. They also are not familiar with the process of preparing animals for that move. Done with this place... 

Marguerite Wells Harris's profile image
Marguerite Wells Harris 
4 years ago

marguerite harris 1 review just now-Edit Critical: Professionalism, Quality, Reliability, Responsiveness, Value I am the owner of the dog that our friend and neighbor Tina Farmer brought in as an emergency while my husband & I were on vacation. She too wrote a review of her experience of that night. When we got the call about our girl being hurt my husband hit the road to get to the vet office to meet our dog and friend. While on the way he called the vet office to inform them of her condition and that she was coming in with... read more

Marla Rolen Gibson's profile image
Marla Rolen Gibson 
recommend  Recommended
4 years ago

Just had to put my senior cat down. They were very kind and compassionate. I was able to be with him. Thank you everyone. 😼🐾❤️ 

K Thomas Smith's profile image
K Thomas Smith 
recommend  Recommended
4 years ago

Our beloved 8 yr old cat was attacked by a coyote or similar animal. We currently take him to a vet hospital in Redding CA but they are only open until noon on Saturday so we drove to Chico to Valley Oak Veterinary Center. The staff was attentive, friendly, quick and because of Covid we were unable to go in and be with our Cat. That in itself was very traumatic. Dr. Travis Howarth was the attending doctor and took so much time with our animal and made us feel confident. His assistant was wonderful and we feel like they did a... read more

Frequently asked questions about Vca Valley Oak Veterinary Center

How is Vca Valley Oak Veterinary Center rated?

Vca Valley Oak Veterinary Center has a 3.1 star rating with 631 reviews. 

When is Vca Valley Oak Veterinary Center open?

Vca Valley Oak Veterinary Center is closed now. It will open tomorrow at 9:00 a.m. 

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