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Vanguard Group Inc
- Finance
- Malvern, PA
About this business
Location details
100 Vanguard Blvd, Malvern, PA, 19355, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Vanguard service is terrible. Without my permission they closed the money market fund into which my wife's and my social security checks are deposited. We did not get notice of the account closing. They say they mailed it, but we definitely would have noticed it if a Vanguard letter had come to us. It was the account we used for check writing for large bills, so that is lost. Worse, they cannot give me the old account information required by social security, so social security has frozen our accounts, and will not send us ou... read more
If I could give Vanguard a zero, I would. There really are not words to describe how horrible they has become. My mother passed away with two Vanguard accounts and their customer service is the worst I have ever experienced. It takes at least an hour to reach someone who pretends they will help (after being transferred around multiple times). The service agents hardly ever provide correct guidance or follow through on anything they say they will do. I am currently on hold (41 minutes and counting), have been transferred twic... read more
Over 2 years after a the death of an account holder, Vanguard is still making "mistakes" they cant explain which delay release of the funds left by the decedne to a sole heir. this company is either woefully incompetent or intentionally opaque. i wonder how many people have lost their money, unable to access it behind vanguard's wall of non-service.
I have not been able to access my 401k account to get online access for a year and I contribute to this account every pay period. I call daily now.
These people are crooks. At one point years ago they were good but now Terrible!
I Took money out of my 401k on the 20th of last month. I have still not receive the funds. I am being given the run around. this is unacceptable. ******** customer service. I am being lied to.
Had money taken out off my account since the 20th of last month. Still haven’t received the fund. This is fraud
This is the worst company to ever invest in this company .Will only steal from you.egnore you.move your money with out your permission then work with other company's and Trust company's Hide your true identity. File a corporate turn you into a entity. Close are lock your account move all your holdings to cik.ik to trust cik Will never allow you to regain any of your money .work with there fellow co-hearts Fidelity, ******* ********************* ematrade This what call five families. I'm native American .I have 2 Inheritance ... read more
F rating does not surprise me after all my calls and frustrations. I am not the only one.I thought I opened up an account in 2024. In 2024 I deposited significant funds into the account over a two month period. I attempted numerous ***** ****** to take a small portion of the money out the account without success. The error I received was that I was not taking the money out of the same account as deposited. This was not the case. After a month and a few calls I learned that I had an account opened in 2008 but never funded the... read more
Frequently asked questions about Vanguard Group Inc
How is Vanguard Group Inc rated?
Vanguard Group Inc has a 1.1 star rating with 140 reviews.
When is Vanguard Group Inc open?
Vanguard Group Inc is closed now. It will open tomorrow at 9:00 a.m.
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